Claims registration

For a claim submission please complete the following form and send it to us by pressing 'Send'.
We will send a copy of your claim to your email address.

To send a message all fields marked with an asterisk (*) must be completed.
Attachments are limited to the following formats: pdf, doc, docx, xls, xlsx, ppt, pptx, png, jpg, jpeg, gif, txt.
Max upload size is 1MB for all attached files in total.

Click here for a guide to filling out the form

We will get back to you within 5 working days with further information and/or next steps in the claims handling process.

For questions or comments please email us at insurance@dsv.com 

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DSV Cargo Insurance (shipments where insurance has been purchased with DSV) or Freight Forwarders Liability
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I.e. damage, total loss
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Date of occurred damage
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Claimed amount (in integers) towards DSV and currency
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Weight of damaged goods
Choose the type of goods that has been damaged
Your DSV customer number
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Please elaborate on the claim details here
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E.g. pictures of damaged goods, commercial invoice etc.