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Move forward as a Claims Specialist at DSV in Moerdijk.

Do you enjoy being active on a daily basis with the correct assessments of the various claims? You coordinate the claims, assess them with the relevant insurances and CMR conditions (FENEX conditions).

You get the job done

You keep in close contact with carriers and customers, for example. In this, it is your job to provide structure but especially to apply the right legislation regarding the diversity of claims: you work on it.

How do you do this? Your knowledge of insurance and transport conditions is very welcome for this position and DSV. As a claims specialist, you handle claims in a careful manner. These are claims within (road) transport and warehouse with which you operate in accordance with legislation. You are the pivot between customer, internal departments and external parties (e.g. insurers). You achieve this by:

  • applying correct investigation in response to claims (including collecting correct/timely info)
  • handling claims in accordance with cmr and transport legislation and contractual agreements;
  • applying correct prioritisation of claims to be handled for timely settlement;
  • processing administrative activities in system and reporting to manager.

Your team will stand out within DSV for its knowledge and expertise regarding claims with due diligence and customer focus. 

We are DSV, we are growing

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world that we cannot reach through warehouse storage and transport by air, sea, rail, courier or road. 

Working together for the success of our customers and DSV.

said Marco Roos, Manager Customer Service

In the Netherlands, we work from over 25 branches, with more than 3,000 colleagues. Together we take on the challenge that a rapidly changing environment brings. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference.

You bring

  • at least 3 years of working experience in a similar position as Claims Handler and/or Claims Specialist; 
  • up-to-date knowledge of (road) transport and warehousing legislation;
  • knowledge of CMR conditions and FENEX conditions and preferably experience in a logistics environment.

It all counts for this vacancy of Claims Specialist in Moerdijk. Furthermore, it is of course important that you feel at home with us. That will certainly be the case if you like to work hard, have guts and want to grow with DSV.

You will get

Working for DSV means working for one of the top players in the logistics market. DSV is enterprising, competitive and always looking to grow as an organisation. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:

  • A salary tailored to the knowledge and experience you bring;
  • 28 holidays per year and 8% holiday pay;
  • access to knowledge and training through our DSV Academy and external training courses. This allows you to grow and influence your career path;
  • a favourable pension scheme, part of which is non-contributory and an own contribution of 5%; 
  • the space and freedom to undertake in an informal environment where you will be part of a committed, sociable and, above all, fun team!

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Jeroen de Wit will answer all your questions via +31 (0)6 8229 7557 or

Apply now Leave your details here

We like to find our new colleague ourselves. In doing so, we don't need help from others. And no, not from recruitment agencies either. 

Do you share candidate data with DSV, for example in the form of a resume? Then we treat this data as public information. This means that we do not owe a fee if we hire a candidate whose data (in whatever form) you have shared. 

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Any questions?

Our recruiter Jeroen de Wit is ready for you.

Jeroen de Wit DSV