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Job Req Number:  81782
Time Type: Full Time


Job Title: Supervisor, Domestic Transport

Job Req Number: 81782 Time Type: Full Time


DSV is constantly evolving and expanding with the global market. Working for the world's 3rd largest global supplier of transport and logistics can open many opportunities for you to develop your career on an international scale.

DSV is truly a global player offering services worldwide and operating in more than 90 countries and over 75,000 employees, we thrive within an international network of partners and agents. Every day, we aim to open many opportunities for you to develop your career on an international scale, promoting Customers First, Best performance & True Collaboration – we are One DSV!


The Transport Supervisor for domestic distribution & haulage will be responsible to manage the day-to-day operation of domestic distribution & haulage, as well as the Company’s fleet; provide customer service support to external and internal customers.


Reporting Line:

Report to: Manager- Road

Direct subordinates: Yes

Location: Dubai



  • Manages the day-to-day operation including but not limited to overland scheduling, staff shift roster, distribution of tasks, handling of non-conformances and troubleshooting.
  • Implements the domestic distribution & Haulage Strategy as is established and communicated by the Manager Road
  • Formulates operation business plans; establishes operation policies & procedures.
  • Manages KPIs, revenue targets and operating budgets.
  • Manages procurement, asset inventory and budgets.
  • Develops Clients’ SLAs
  • Monitors progress against targets, analyze performance and provides reports with recommendations to implement changes where required.
  • Monitors and analyzes competitors’ activity through market intelligence activities.
  • Demonstrates leadership through maintaining a positive attitude that promotes teamwork, shared goals and values, motivation and staff development.
  • Maintains data base of customer / customer details and actively seeks to add new clients.
  • Establishes and maintains professional relationships with key customers, industry sector affiliates and local government authorities.
  • Manages Fleet procurement, asset inventory, KPI objectives, revenue targets and operating budgets to ensure fleet’s efficiency and profitability.
  • Manages all contractual Fleet conformances in addition to operational compliances with all legislative and regulatory requirements.
  • Track Fleet operations progress against targets, analysis of performance and reports provision with recommendations for changes
  • Designs and implements fleet quality and safety improvement programs.
  • Manages all preventative maintenance, corrective maintenance, accident repair and running repairs in order to ensure high level of accuracy and quality of the fleet.
  • Maintains accurate inventory records of all parts, tires and consumables.
  • Works pro-actively with internal and external customers and suppliers to provide complete Overland & Haulage solutions.
  • Contributes actively to the generation of new customer base and increase of EBIT.
  • Continuously measures and controls warehouse, Overland & Haulage and documentation activities to ensure that timelines and service levels are met.
  • Prepares status reports as required.
  • Elevates potential issues and opportunities for improvement to his Line Manager
  • Supports decisions made by customer service management and conveys to the team in a positive manner.
  • Identifies and escalates consistent or recurring problems with the systems ‘functionality.
  • Any other related duties/projects assigned by the Line Manager from time to time in order to meet business needs.


Qualifications & Characteristics:

  • Bachelor’s (or higher) degree or equivalent.
  • With a minimum of 5 years in a Logistics/ Overland & Haulage / Customer service environment
  • With a minimum of 2 year in a managerial position
  • With previous experience in Overland & Haulage / Transport / Logistics/ Forwarding
  • Fluency in English (written and spoken) is a must, knowing Arabic is a plus.
  • Strong communication, interpersonal & organizing skills.
  • Attention to detail is required.


DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit and follow us on LinkedInFacebook and Twitter.


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