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DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed.   We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.  Please reach out to Human Resources should you require accommodation during the recruitment process.   

Location: CAN - Rocky View County, High Plains Trail 
Job Posting Title: Manager 
Time Type: Full Time

Summary:  We are offering a full-time, on-site contract position for Operations Manager at our Calgary, AB location.  The duration of the contract is anticipated to be approximately 12 months.

 

Core Purpose and Essence of the Position: The Operations Manager impacts the organization by analyzing and planning for operational success and customer satisfaction in the warehouse. In this capacity, this position monitors volume for respective clients and ensures client contractual compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operations

  • The subject matter expert in day-to-day operation and provide support to supervisors to solve day to day issues
  • Act as a key liaison between the operations, clients, and site management
  • Ensure delivery deadlines and quality objectives are met
  • Manage a team of Supervisors and assign them supervisory duties
  • Improve the operational systems, processes in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning
  • Keep Senior manager advised of progress or problems requiring attention daily
  • Keep abreast of operational progress or problems.

 

People Management

  • Required to complete forecasting and labor planning
  • Resolves individual and group performance issues in accordance with DSV’s policies and procedures in a timely manner to motivate and foster teamwork
  • Ensures clear performance standards, provides specific and timely feedback, and owns management development for their team
  • Holds others accountable to established performance levels to achieve individual and group goals.

Communication

  • Promote a positive relationship with clients by providing excellent customer service
  • Provide proper guidance and coaching to the supervisors and to the entire team
  • Responsible for direct client facing on all operational issues and for conducting client presentations where needed
  • Must be able to partner with the clients and provide direct support. Effective and timely communication of operational issues to senior management.

PRIMARY INTERACTIONS:

 

The primary exchange will be working with senior management, supervisors, and Warehouse team members and HR.

 

COMPETENCIES, SKILLS, ATTRIBUTES REQUIRED:

  • Strong people leadership skills – demonstrated experience managing a team
  • Strong analytical, interpersonal and client facing skills
  • Strong understanding of warehouse management systems
  • Strong Computer skills – MS Excel, Outlook, Word
  • Ability to read and understand basic financials
  • Ability to train others and complete succession planning.

 

MINIMUM EDUCATION and/or EXPERIENCE:

  • Post-Secondary education required. A combination of equivalent experience and education will be considered
  • Minimum of five years’ leadership experience in logistics or 3PL industries
  • Multi-clients experience an asset.

 

WORK ENVIRONMENT:

 

This position may require extended periods of standing and walking for up to 80% of the time. capable of heavy lifting, up to 50 pounds.

 

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.

Visit dsv.com and follow us on LinkedInFacebook and X.

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.

 

 

 

Apply now

Job information

Date posted: 26-01-2025

Employment type: Full time

Hiring company name: DSV

Job location: T4A 3M6 Rocky View County AB CA

Requisition ID: 91211-en_US