Job Req Number: 76343
Time Type: Full Time
Detailed Responsibilities 具体工作职责
Receive booking & clarify booking with vendor, send local SOP to all new customers for their easy guide
Guiding vendors through local procedures (incl. Customs, Stuffing，etc.)
Maintain and update Booking Record sheet for all the coming shipments on daily basis
Politely and proactively update vendor operation process, keep both overseas and vendors informed about any delay or unusual situation occurred for their shipments at the first priority.
Dealing with vendor in polite manner and solve their daily operation problems
Responsible to check and create shipper & consignee account number for every shipment within 2 days upon receiving the Booking Order
Organize shipment operations: Book and confirm space with carrier ( keep supervisor informed about any vessel delay or cancellation; timely escalation in case of space problems )
Trucking arrangement；Warehouse stuffing arrangement；Customs clearance monitoring；Proactively solving any problems during operation process (keep supervisor informed about any custom survey, extra surcharge occurred, carrier’s off load or short ship arrangement )
Pre-alert to related party strictly according to the SOP
Tracing exported shipment till ATA and imported shipment till delivery is done.
Keep superior informed on any unusual situation and trouble case occurred for daily operation
Ensure complete and correct data input in operation system.
Ensure file is hand over to supervisor for close by due date.
Back up for either supervisor or operations during their absence and annual leave
Other tasks assigned by manager
DSV – Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.