Job Req Number: 76669
Time Type: Full Time
Detailed Responsibilities 具体工作职责
Contact with overseas to arrange P/U for collected shipment, and keep monitor it until arrive in destination airport, any irregularity report to customer timely.
Check the arrival documents every morning.
Check the customs EDI with ground agent for each shpt.
Contact clients for detail declared information.
Prepare the declaration documents and hand over to broker.
Follow up with Brokers during whole clearance procedure.
Report the declaration status in daily.
Recorder the returned documents in daily.
Receive booking & clarify booking with related party, send local SOP to all new customers for their easy guideline.
Guiding vendors through local procedures (incl. Customs, Stuffing，etc.).
Maintain and update booking record sheet for all the coming shipments on daily basis.
Politely and proactively update operation status, keep both overseas and customers informed about any delay or unusual situation occurred for their shipments at the priority.
Dealing with customer in polite manner and solve their daily operation problems timely.
Responsible to check and create shipper & consignee account number for every shipment within 2 days upon receiving the Booking order.
Organize shipment operations: Book and confirm space with airline.
Trucking arrangement; Warehouse stuffing arrangement; Customs clearance monitoring; Proactively solving any problems during operation process.
Send Pre-alert to related party strictly according to the SOP.
Timely update CW1 system according to relative SOP and guideline
Finish whole operation procedure, include freight settlement with client.
Keep supervisor informed on any unusual situation and trouble case occurred for daily operation
Back up for other team members their absence and annual leave
Other task assigned by the supervisor & manager
DSV – Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.