Global Transport and Logistics
Select country/region

Select country/region


Login Sign up

Job Req ID:  82839
Arbeitszeitmodel: Vollzeit
Division:  DEU - DSV Air & Sea Germany GmbH  (Group)
Standort:  Krefeld 





Are you interested in helping to shape the dynamics of the logistics and transport world? - Then we should get to know each other!


For the expansion of the DSV Organisation, we are looking for you as "Global Account Director (m/f/d) Europe, Consumer" - based in Europe.


Would you be interested in taking on a new challenge at DSV Air & Sea, in which you manage and grow a portfolio of key global accounts in the Consumer and Retail industry??



Your benefits


Financial security and extras: capital-forming benefits, company pension scheme, employee discounts, DSV employee master card (with monthly net credit of up to €50), Job-Bike, anniversary payments 


Focus on health: supplementary health insurance, computer glasses, group accident insurance 


Induction and team spirit: Individual induction training is very important to us - with the support of a buddy at your side, you will quickly familiarise yourself with all relevant aspects of your job and can take responsibility for your area 


Versatile work organisation: Modern work equipment, transparent working time planning and time recording as well as the option of mobile working from home 


Continuous development: practical instruction, training and tailored programmes for your individual growth journey 


* Benefits may vary depending on location or division



Purpose of the role:


-->     The Global Account Director (GAD) drives Share of Wallet on the account(s). The role develops and executes the account plan preparing and driving the work and customer interaction on a day-to-day basis.


-->     The GAD is responsible for the daily management for one or more of DSV’s global Account(s) across all DSV divisions and regions to grow, develop and retain the business, supported by the Account Executive for senior customer dialogue and escalations.


-->     The GAD will leverage industry expertise and other relevant in-house capabilities to ultimately ensure customer satisfaction.

This role can be located anywhere in Europe. Possible Offices in Germany include Berlin, Hamburg, Frankfurt am Main, Leipzig, Kornwestheim, Krefeld or a DSV location near your home.



Key responsibility:



  • Gross Profit responsibility for global Account(s)
  • Maintain and develop existing account



  • Develop and execute on the strategy and account plan
  • Leverage vertical knowledge, insights, and skills into account work 
  • Establishing a strong collaboration with the Account Executive 


Customer relationships

  • Build relationships with internal and external stakeholders
  • Commercial single point of contact for the account on a day-to-day basis
  • Actively search and identify opportunities within account, and engage colleagues and divisions/operations to further grow the account
  • Act as central escalation point for commercial, operational and contractual issues (including Days Sales Outstanding (DSO) and Accounts Receivable (AR))



  • Pursue and share insights from accounts in industry/ with similar supply chains
  • Identify and resolve operational challenges of importance to customer in collaboration with the divisions 
  • Define and agree on goals and KPI’s for the logistics activities to match customer needs


Team & DSV

  • Coordinate with executive and operational teams across divisions and locations 
  • Lead the account team and support Account Executive in steering the account team
  • Drive pipeline management incl. collection and maintenance of opportunities and awards (e.g., in CRM)



Your Profile


  • Proven track record of sales success 
  • Bachelor's degree or equivalent work experience in logistics and supply chain management 
  • Minimum 5 years of European experience in regional key account management 
  • Minimum 8 years of experience in the logistics and supply chain industry 
  • Have excellent business/legal level language and drafting ability in both German and English
  • comittment to travel within Europe




Interested? - Then apply now!



Your contact person:

Tessa Trinh
HR Specialist, Recruiting DACH
02151 / 7371644 

Please apply with your complete application documents. Create a profile, save it and click on "Apply" again at the end.

Severely disabled persons and persons with equivalent qualifications will be given preferential consideration.



DSV – Global Transport and Logistics 

DSV ist ein dynamisches Unternehmen, das Inklusion und Vielfalt fördert. Wir führen unsere Geschäfte mit Integrität, respektieren unterschiedliche Kulturen und die Würde und Rechte des Einzelnen. Wenn du bei DSV anfängst, arbeitest du für eines der leistungsstärksten Unternehmen in der Transport- und Logistikbranche. Du wirst Teil eines talentierten Teams von mehr als 75.000 Mitarbeitern in über 80 Ländern, die mit Leidenschaft daran arbeiten, großartige Kundenerlebnisse und hochwertige Dienstleistungen zu bieten. DSV strebt eine Vorreiterrolle auf dem Weg zu einer nachhaltigeren Zukunft für unsere Branche an und setzt sich dafür ein, im Einklang mit der Natur zu handeln.

Wir fördern Zusammenarbeit und Transparenz und sind bestrebt, in einer Kultur des gegenseitigen Respekts talentierte Mitarbeiter zu gewinnen, motivieren und zu halten. Wenn du engagiert und talentiert bist und Teil eines fortschrittlichen und vielseitigen Unternehmens sein möchtest, werden wir dich unterstützen, um dein Potenzial auszuschöpfen und deine Karriere voranzutreiben.  und folge uns auf LinkedInFacebook und Twitter

Apply now