IT Supporter

Job Req Number:  45088
Time Type: Full Time

Job Description

Member of ‘DSV UK IT infrastructure support team’ providing support covering DSV UK & IE locations. Reporting IT Infrastructure Senior Support Team Leader.

Role will involve both desk support duties and hands on support to IT users for DSV UK & IE across DSV Road, DSV Solutions & DSV Air&Sea Divisions.

Activities to include:

Handling support desk incidents

Involvement IT implementation projects

Onboarding new users

Dealing with IT global support team and Internet service providers.

Support IT requirements for IT moves, new setups etc.

Maintaining records

Ordering of goods, keeping records and stock levels maintained

Example of Hardware / Systems to be involved with

Laptops

Thin Clients

Printers

Warehouse Scanners

Network Infrastructure

User accounts

VPN / remote access

Wireless

Equipment power supply systems eg Uninterruptable power supply

Meeting room AV systems

Desired skills:

The ability to work independently without direct supervision – planning, organizing, prioritizing own daily work routine

Aptitude in IT & computing including basic understanding of routers, switches & wireless.

The ability to approach problems in a logical and systematic way

Communication & interpersonal skills

Proficient in Microsoft office products

Driving licence.

Understanding of H&S

DSV – Global Transport and Logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.dsv.com

Apply now