Business Development Manager

Job Req Number:  118204
Time Type: Full Time

Purpose of the position
To develop prospect business in particular route pairings (country to country or trade to market
pairs) within the DSV Trade Lanes and responsible to grow the assigned routes based on an
aligned sales plan, customer target list and personal KPI’s.
 Handling pre-sales activities for Sales Team; following and obtaining customer’s feedback for
with focus on particular Region.
 Generating business for all the products Air/Sea/Custom clearance & Insurance.
 Achieve set individual GP & Volume target (Trade Lane & LCL)
 15% of Budgeted GP & Volume should be from new Logos
 No of sales visits 60 and Min No of Joint Sales visits 5 per month to be done by the individual
 Keep positive frame of mind and help in maintaining working environment of branch.
 Ensure customers are provided credit after proper verification.
 Responsibility for collection of payment from all the credit customer.
 Maintain & develop relationship with customers and help in enhancing business growth
Key Tasks
Sales Administration
 Process Inquiries for all the products (Air & Sea freight –Origin & Destination charges)
 Preparation of Standard Operating Procedures - SOP/IOP in collaboration with internal stake
holders and lead the account transition through a coordinated implementation with stake holders
 To ensure a mutually signed-off SOP is in place between client and organization within 2 days
of account on boarding (signed-off has to be done by sales, customer service & operations)
 Report Sales activity into the CRM tool
 50 open opportunity from 30 customers in CRM
 Submit weekly sales visit plan to the line manager
 Pursue activities to achieve set KPI’s
 Filling of CAF/SME as prescribed by the organization
 Any other task assigned by the management
Business Development
 To do Sales activity for DSV Air and Sea Pvt Ltd for the particular region.
 Build Business relations with Prospects & Existing customers by regular client visits.
 Follow-up on Quotations and obtain customer feedback.
 Negotiate and Close deals.
 Achieve set individual GP & Volume target set by management.
 Generate Sales leads for Overseas Branches
Uncontrolled if printed
Property of DSV Air & Sea India
All rights reserved
Title Page 2 of 3
JOB DESCRIPTION
Document Type Document Number Document
Version
Effective Date
Template QHC9.01.002 02.00 01-01-2024
 To work towards achieving set Sales KPI’s of the Branch.
 To jointly work with the team in Trade lane development.
 To perform regular market surveys and gauge the market pulse and keep abreast with the
moves of the Competition.
 To collect regular feedback from Customers to gauge Customer delight and effect improvement
wherever necessary
Decision Making Authority
Authorities as delegated by the Regional Sales Manager / Territory Sales Manager, in accordance
with DSV standards and guidelines
Function / Market & Industry Knowledge / Business Acumen / Process working
 Good knowledge of our products and the global trade lanes
 Good knowledge of procurement and capacity management for air and ocean Profound
knowledge markets trends and opportunities in various
Skills & Competencies
1. Taking responsibility & initiating action: Accepts responsibility for own actions and
decisions; recognizes problems and takes initiative and calculated risks; works
independently and takes on new responsibilities and/or additional work..
2. Solving problems & making decisions: Recognizes problems and recommends
solutions; makes timely and quality decisions on the basis of sound facts.
3. Focusing on customers: Develops relationships with customers; continually focuses on
and responds to customers (external and internal) current and future needs; listens to and
understands customer needs; deals with customer complaints effectively.
4. Working with others: Works as an effective and productive member of the team;
acknowledges conflict and resolves interpersonal issues; respects other opinions and
provides and shares information; uses informal relationships for support and as a
resource.
5. Generating new ideas & embracing change: Demonstrates openness to new ideas;
adapts to and supports change; comes up with useful ideas to improve the way we do
things
6. 6) Delivering results: Is able to prioritize tasks and to plan and organize own work;
delivers comprehensive results in an accurate, reliable, complete and timely manner; deals
with obstacles and looks for solutions.
Educational background / Work experience
 5 years of work experience (minimum)
 Gathering and analyzing of market data (various industries)
 Worked in an international company within a matrix organization
 Graduate/MBA
Language Skills
Uncontrolled if printed
Property of DSV Air & Sea India
All rights reserved
Title Page 3 of 3
JOB DESCRIPTION
Document Type Document Number Document
Version
Effective Date
Template QHC9.01.002 02.00 01-01-2024
 Fluent in English (written and spoken)
 Other languages (written and spoken) preferred
Computer Literacy
 Good knowledge of Microsoft® Office Software (Excel®, Word, PowerPoint® and others)
 Good knowledge of Customer Relationship Management tools, Microsoft Dynamic Tools

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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