Group Process Specialist

Job Req Number:  92308
Time Type: Full Time

Purpose of the Position: 

The Group Process Specialist - COMD is responsible for setting up of the rules and governance structure around the COMD processes and ensuring consistently high data quality of controlling master data, to pre-defined targets.  Controlling Master Data (COMD) consists of profit centres, cost centres, their hierarchies, departments, local key customers and locations.

Key Tasks

Documentation:

• Create, implement & maintain standards, processes, data dictionaries and other documentation

• Identify, plan and mitigate risks to COMD processes

Data Quality Monitoring & Maintenance:

• Define, create and implement qualitative and quantitative measures / tools to proactively manage data quality of COMD

• Identify / analyse root causes that result in lower data quality and swiftly implement long term corrective actions

Education & Training:

• Conduct training sessions in countries, ISSC, other relevant stakeholders - to ensure COMD governance is followed

Continuous Improvement:

• Conduct ISSC audits to ensure COMD governance is followed, utilize findings to create an improvement pipeline and systematically implement improvements

• Periodically review COMD processes and implement improvements

• Maintain lessons learnt and utilize findings to create an improvement pipeline and systematically implement improvements

• Collaborate with other GPO/Ss to drive efficiency and streamlining of the processes General:

• Stakeholder management, communication, cross functional collaboration with stakeholders such as ISSC, countries, downstream system owners, IT, compliance etc

• Lead various projects related to master data

• Ad-hoc requests from upper management

• Professional skills development by participation in training and constant self-education

Function / Market & Industry Knowledge / Business Acumen / Process working

Functional Knowledge

• Must have experience with either R2R and / or SAP ERP and / or accounting

• Nice to have experience mapping and improving processes utilizing various methodologies

• Basic knowledge of Lean and Six Sigma for continuous improvement

• Basic knowledge of how to plan, prioritize, manage risks / issues

Skills & Competencies

Competencies - Soft skills

• Ability to influence and convince others in a collaborative way that results in agreement

• Ability to clearly and concisely present both written and oral information

• Willingness to challenge the status quo and to drive innovation and change

• Planning skills - ability to translate strategy to operational planning and produce concrete results

Competencies - Business

• Capable to make informed judgments and to generate practical, timely solutions

• Ability to find pragmatic solutions by using decision making techniques

Competencies - Personal

• Strong attention to detail

• Ability to work under pressure and deal with tight deadlines

• Ability to work with different cultures and to manage cross functional interfaces

• High commitment / accountability and positive attitude in the face of setbacks and obstacles

• Act as a Role Model for Corporate Values and fully adhere to the Code of Conduct

• Be authentic, approachable, open, firm, honest and a good team player

Educational background / Work experience

• Must have experience with Process management - mapping, descriptions, improvement

• Experience working abroad and within corporate environment required

• University degree or equivalent

• Project management, Lean, Six Sigma experience is an advantage

Language skills

• English fluent

Computer Literacy

• Microsoft Office especially Visio, Excel and Powerpoint. MS Project is an advantage

• In addition, experience with Power BI, JIRA, SharePoint, SAP ERP, SAP MDG is an advantage

DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

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