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Job Req Number:  83363
Time Type: Full Time

Position:                            Manager, Human Resources

Department / Location:    Human Resources/ Manila

Line Reporting:                Managing Director / ISSC Manila

Matrix Reporting:             HR Senior Director / ISSC Warsaw


Purpose of the role:


The position is established to drive high quality and efficient Human Resources support and management systems in the assigned ISSC location.

Key Tasks & Deliverables: 


Operational and Team Management:


1.    Accountable for delivering the people strategy for the assigned ISSC location.
2.    Act as a business partner to the ISSC site management team.
3.    Ensure that all relevant HR policies, procedures, and guidelines are set-up and implemented.
4.    Lead local HR team to provide high quality, effective and efficient HR programs for the center.
5.    Ensure compliance with local laws, employee statutory rights, the company’s policies, and code of conduct.
6.    Direct and manage activities of the local HR team members; ensure highly qualified and motivated staff by creating a high commitment work environment.
7.    Manage HR services including internal/external suppliers.
8.    Source, identify, recruit, and develop key talents to ensure that the organizational capability meets strategic business requirements.
9.    Drive strategic HR initiatives on performance management, learning and development, succession planning and talent management.
10.    Drive staff retention and employee engagement programs.
11.    Ensure local and organizational occupational health and safety standards are met.
12.    Provide HR Key Figures on responsible organization to meet internal and external requirements (staff turnover, leave of absence etc.)
13.    Coach to close key capability (organization) and competence (individual) gaps of the key roles in the company.
14.    Assist management members with a variety of project-related activities in all key functions.
15.    Keep abreast on changes of HR related legislation and updates of respective offices, e.g., employment ordinance, taxation legislation, etc. Keep knowledgeable of all employment and labor related laws and provide advice to managers.


Team Leadership & Coaching:

1.    Create an environment orientated to trust, open communication, creative thinking, and cohesive team effort.
2.    Motivate and inspire team members.
3.    Lead by setting a good example (role model) – behavior consistent with words.
4.    Facilitate problem solving and collaboration.
5.    Maintain healthy group dynamics.
6.    Intervene when necessary to aid the group in resolving issues.
7.    Support new team members in working through the induction program, ensure that they have the necessary knowledge to effectively participate in the team.
8.    Help keep the team focused & on track.
9.    Ensure to meet Center KPIs & HR priorities.
10.    Report and feedback to management team regularly 
11.    Resolution of issues on operational level


Travel Requirements


This role may require travelling. 


Function - / Market & Industry knowledge / Business Acumen / Process working

•    Sound know-how of and experience in the application of HR concepts. processes and instruments
•    Detailed knowledge of local legislation and regulations and of the local labor market
•    process-oriented mindset
•    Experience in an international work environment 
•    Knowledge of continuous improvement methodology


Skills & Competencies
•    Good people management and leadership skills (recruitment/selection/training & development/coaching/conflict management/performance management).
•    Good communications skills to work with all levels of employees and stakeholders.
•    Strong analytical skills.
•    Presentation and organizational skills.
•    Strong conflict and change management skills.
•    Good interviewing/behavioral assessment techniques.
•    High degree of accountability, credibility, and assertiveness.
•    Ability to coordinate efforts/resources within and across boundaries to deliver goals.
•    Personal drive and result orientation
•    Integrity
•    Team player


Educational background / Work experience
•    Bachelor’s Degree preferably with a diploma in Business / Economics, HR, Legal or related disciplines
•    Good orientation in all major HR functional areas
•    Minimum 8 years of relevant leadership experience in international / global environment


Language skills
•    English proficiency (written and spoken)
•    Local language


Computer Literacy
•    Experience in the use and administration of HR systems and applications 
•    Proficiency in MS-Office applications 


Decision Making Authority
•    In accordance with corporate rules and guidelines

DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit and follow us on LinkedInFacebook and Twitter.


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