Global Transport and Logistics
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Job Req Number:  82578
Time Type: Full Time




About Us

At DSV, we're at the forefront of global digitalization, and we're excited to expand our Customs AI implementation team with an Implementation Manager. If you're passionate about leveraging artificial intelligence to drive productivity and efficiency, this role is your chance to make a significant impact.


Role Overview

As an Implementation Manager, you'll be part of our Group Customs Implementation Team, responsible for implementing a cutting-edge platform with the gold to revolutionize customs declarations by utilizing AI technology. Whether you're based in Denmark, Poland, or the UK, you'll play a pivotal role in shaping the future of customs processes.


Key Responsibilities:

  • Project management, including coordinating with cross-functional teams, e.g. technical business analysts, data scientists, and developers 
  • Training to ensure successful implementation and adoption
  • Stakeholder management, aligning with local and global stakeholders on goals and priorities to ensure successful adoption
  • Risk mitigation, identifying and addressing risks and issues that may impact implementation



  • Customs experience with either a tech understanding or implementation know-how
  • Customer-centric mindset 
  • Tech-savviness, and a solid grasp of platform technology. Familiarity with API/EDI integrations and AI & OCR will put you one step ahead of the game
  • Project management skills from leading complex projects and coordinating teams 



What we offer: 

  • Employment contract 

  • Private medical care 

  • Comprehensive onboarding program 

  • Buddy 

  • Work-life Harmony 

  • Modern eco-office 

  • Comfortable ergonomic office 

  • Scandinavian work culture 

  • Internal training catalogue 

  • Culture of feedback 

  • Internal transition program 

  • Holiday gifts 

  • Sport groups 

  • Bike parking 

  • Electric vehicle charging stations 


DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit and follow us on LinkedInFacebook and Twitter.



Apply now