Coupa System Administrator

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - VIRTUAL - US Washington 

Division: Solutions 
Job Posting Title: Coupa System Administrator - 103258 
Time Type: Full Time

POSITION SUMMARY

The Coupa platform Administrator is responsible for the configuration, maintenance and support of the Coupa platform / (and more applications leveraged by the company). The administrator will participate in the Coupa platform implementation and will create and maintain documentation and configuration standards. They will work with vendors, stakeholders, and users to maintain excellent user effectiveness, experience, and success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 
  Be a key player during the implementation of the platform to support its
• successful, on-time delivery.
• Participate in all aspects of implementation from mobilization to deployment
• across functions within the company.
• Facilitate process discussions for leading P2P practices.
• Collaborate with services partners during implementation.
• Manage and act as subject matter expert for the platform and participate in the
• Coupa Community to constantly strengthen this expertise.
• Lead collection of feedback from users through surveys, interviews, and regular
• communication efforts.
• Lead internal support effort by Investigating, troubleshooting, and solving system
• issues.
• Manage the platform upgrade (understand and prioritize new release features,
• facilitate process discussion around new features, support the associated UAT
• effort, and deploy the releases in the production instance).
• Manage, maintain, and create the internal documentation for the platform.
• Train the key users of the platform, following a “train the trainer” approach.
• Maintain production stability and data integrity.

SKILLS & ABILITIES

• Bachelor Degree or equivalent is required
• 3-5 years of related experience and/or experience with Procure to Pay
• process.
• AP experience is desired, but not required.
• Strong written and verbal communication skills.
• Strong people skills to support remote users effectively,
• Strong analytical skills geared towards troubleshooting.
• Able to work in a complex and fast-paced environment. 

• Previous experience with administering or being a key user of one or more of the following applications is a solid predictor of success: Coupa, Ariba, Concur, NetSuite, Basware, OB10, Salesforce, Workday, Great Plains, ACT, Oracle, SAP, Jira, Zendesk.
• Experience with Software as a Service is a plus, as is any experience with financial accounting, customer management, and Salesforce automation software.
• SQL proficiency

Language Skills 

• English (reading, writing, and verbal)

Mathematical Skills 

• Intermediate mathematical, accounting, and financial skills

Other Skills 

• Must be adept at navigating within a matrixed organizational structure.
• Results-oriented and able to work and meet timelines.
• Ability to work well under pressure and multi-task.
• Demonstrated ability to work in a complex matrix environment across multiple levels within the organization. 
• Ability to motivate and inspire others to achieve.
• Ability to question and challenge existing ways of thinking.
• Must excel at and enjoy teaming with members of the operations team, human resources, and finance to trouble-shoot and solve existing problems.
• Possess the ability to motivate and maintain effective working relationships with staff and partners.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Successfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required
• Integration experience with the supply chain industry is helpful

CORE COMPETANCIES

PHYSICAL DEMANDS

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now