DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Read more at www.dsv.com

Location: USA - Laredo, W Bob Bullock Loop

Division: Air & Sea
Job Posting Title: Manager, Assistant Branch Manager
Time Type: Full Time

Summary

At DSV, The Assistant Branch Manager plays a critical role in supporting the overall success and smooth operation of the branch. This position assists the Branch Manager in overseeing daily operations, managing staff, driving business growth, and ensuring compliance with company policies and procedures. The ideal candidate is a dynamic leader with strong interpersonal and organizational skills, capable of driving operational excellence and delivering exceptional service to customers.

Duties and Responsibilities

Oversee day-to-day branch operations, ensuring efficiency and adherence to company policies.
Assist in coordinating logistics, freight forwarding, and supply chain activities to meet customer needs.
Monitor key performance indicators (KPIs) and implement corrective actions to meet branch goals.
Ensure compliance with regulatory requirements, safety standards, and company policies.
Supervise and mentor branch staff, fostering a collaborative and high-performing team environment.
Assist with hiring, training, performance management, and professional development of team members.
Step in as acting Branch Manager during the Branch Manager’s absence.
Build and maintain strong relationships with customers and vendors, ensuring a high level of satisfaction.
Address and resolve customer inquiries, complaints, and service issues promptly.
Support sales efforts by identifying business opportunities and assisting with customer proposals.
Assist in budget management, expense tracking, and financial reporting.
Monitor branch profitability and contribute to achieving financial targets.
Identify areas to optimize operations and reduce costs.
Collaborate with the Branch Manager to develop and execute branch goals and strategies.
Analyze market trends and competitor activities to support business development initiatives.
Drive continuous improvement initiatives within the branch.

Skills & Competencies

Team player with ability to work amongst diverse, cross-functional teams and all levels of management.
Capability to work under time and quota pressures.
Presentation skillset and ability to lead virtual online meetings and customer engagements.
Analytical mindset to optimize and keep the supply chain running in a world of change.
Accustomed to working in a fast-paced, dynamic environment.
Demonstrates commitment and results-orientation, strives to maximize account performance, and achieve growth targets.
Availability to travel regionally and/or international as needed to support customer demand.
Strong leadership and people management skills.
Excellent organizational, problem-solving, and decision-making abilities.

Educational background / Work experience / Qualifications

5-7 years of experience in logistics, freight forwarding, or transportation industries, with at least 2 years in a supervisory or management role.
Strong knowledge of all products including supply chain solutions, freight forwarding (air, ocean, road) and contract logistics.

Language Skills

Business fluent in English
Preferably good command of local language

Computer Literacy

Highly proficient in Microsoft Office Software (Excel, Word, PowerPoint, and others)
Good knowledge of Customer Relationship Management (MS Dynamics) and Transportation Management Systems (Cargowise) Tools

Physical and/or Mental Requirements / Working Conditions

While performing the duties of this job, the employee is frequently required to stand. The employee is often required to walk and use hand and eye coordination. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Work Hours and Environment

Normal working hours for this position are Monday – Friday from 8:30 AM to 5:30 PM, however, working beyond these hours will often be required by business needs.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

For this position, the expected base pay is: $58,000 - $87,500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

Apply now

Date posted: 27-11-2024

Employment type: Full time

Hiring company name: DSV

Job location: 78045 Laredo TX US

Requisition ID: 89006-en_US