For the sixth consecutive year, DSV Multi-Channel Fulfillment has achieved a top 3 ranking in the Emerce100 fulfillment warehousing category. A unique achievement that none of its industry peers has performed to date.

In the 2020 edition of the Emerce100, DSV Multi-Channel Fulfillment, formerly S&H Fulfillment, earned a well-deserved third place with yet another 5-star rating from the market. Ton Blom is director of DSV Multi-Channel Fulfillment:

“As a logistics service provider, you take over a business process from the customer and you are the face of that customer,” he explains. “You can only achieve this if you have a feeling and passion for the product, which is even more important than providing hands. We put the customer first and make decisions based on that. ”

His colleague Erik Biemans, Manager Customer Relations & Contact Center, enthusiastically adds:

“At least a top 3 ranking for the sixth year in a row is certainly an achievement of which we are proud, given the takeover of S&H by DSV in 2018 and thus the recognisability in the market. This compliment is intended for all employees within our beautiful company; they live up to it every day. ”

The Emerce100 is a quantitative image study conducted by Motivaction on behalf of Emerce. The target audience of the study consists of readers of Emerce who use e-business companies. Respondents came from Emerce's directory and from relevant respondents from the StemPunt panel. Between October 16 and November 11, 2019, 79,806 people were invited by email to participate in the study and 10,287 invitations were sent to StemPunt respondents. In total, 1,493 respondents completed the survey, a record! The relevant companies were all assessed on the four criteria: "knowledge / know-how", "price-quality ratio", "reliability" and "flexibility". More information about the study can be found at www.emerce.nl/emerce100/onderzoek.