Read or download our general terms and conditions
These terms and conditions are supplemental to other conditions and regulations (as set out below) and are binding upon all contracts entered into by DSV. In the event of any conflict between these terms and conditions and the other binding conditions or regulations, the other binding conditions or regulations shall take precedence over these terms and conditions.
All assignments, including assignments to perform customs formalities or fiscal representation, are only accepted by DSV as assignments to perform forwarding activities, which are governed exclusively by the Dutch Forwarding Conditions of FENEX.
Contracted storage and all related logistical services are governed exclusively by the Terms and Conditions for Value Added Logistics of FENEX.
If and insofar as the transportation is carried out by DSV itself, the following conventions and regulations apply:
- All contracts for the international shipment of goods by road are governed by the terms of the CMR and, insofar as allowed by law, by the terms of the Algemene Vervoerscondities 2002 (AVC). All contracts for domestic transportation are governed by the AVC.
- All contracts for the shipment of goods by sea are governed by the Hague Visby Rules.
- All contracts for the shipment of goods by air are governed by the Montreal Convention.
- A combination of methods of transportation is governed by the relevant Dutch statutory regulations as set out in Book 8, Articles 40 to 52, inclusive, of the Dutch Civil Code.
In respect of the terms and conditions referred to above, in each case the most recent version is binding, including the stipulations governing arbitration as set out in the Dutch Forwarding Conditions and in the Terms and Conditions for Value Added Logistics of FENEX. The said terms and conditions will be supplied to the Client on request. The said terms and conditions may also be downloaded, printed out and saved via our website:
Please see the global standard terms & conditions of DSV below. In case of discrepancies this version of the DSV Standard Terms & Conditions shall prevail.
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