Account Manager

Move forward as Account Manager at DSV in Tholen

From logistics operations to strategy, you take the lead in this partnership. As an account manager for one of our largest clients, you bring structure and order. You develop a clear roadmap and ensure logistics, IT, and commercial teams come together in a forward-looking customer strategy. Sound like your plan? Play in a different league, Team DSV!

You get it done

For one of our largest clients in electronics retail, we are looking for a dedicated account manager. You ensure that our internal teams and the client stay focused, expectations remain realistic, and plans stay actionable. You are the strategic link that keeps both internal teams and the client on track and drives results. Set the course and create focus: You’re on it.

How you do this? This role was created at the request of our client, who is looking for a dynamic professional who shows commitment and takes ownership. This client is one of the largest global accounts within our contract logistics division. As part of the global account team, you will participate in QBRs, maintain close contact with stakeholders, and collaborate with a dedicated in-house operations manager. Which is perfect for energetic sparring sessions and personal interaction! You bring clarity to complex customer processes, manage expectations, and develop a multi-year plan that connects commercial opportunities, risks, and operational feasibility. You achieve this by:

• mapping escalations, needs, and additional customer requests and translate these into concrete and actionable business plans or strategies;
• developing an internal multi-year plan that identifies commercial opportunities, involving stakeholders, assesses risks, and ensures the plan’s success;
• acting on the client’s frequent changes and shifting priorities, collaborating to set achievable expectations and deliver results;
• handling of accounts receivable and resolve disputes;
• being the go-to person for the client on operational matters, monitor and safeguard established KPI targets, and deliver periodic client presentations.

Your team stands out within DSV by its collegiality and drive. Hard work goes hand in hand with team spirit and engagement, and successes are celebrated together.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

A senior role where your vision matters. You’ll operate in an international environment, manage a complex client relationship, and set strategic directions that make a real impact,

says Philip Verweij, Site Manager DSV Contract Logistics.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• work experience in a commercial role within contract logistics (3PL);
• a strong personality, able to tackle challenges and strengthen client relationships;
• experience with contract negotiations and a seasoned, professional discussion partner;
• drive, a commercial mindset, and long-term commitment to DSV.

It all counts for this vacancy of account manager in Tholen. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• salary depending on knowledge and experience, ranging from €4,500 – €5,500 gross per month, supplemented with a 5% bonus and 8% holiday allowance;
• a company car with an international fuel card;
• 28 vacation days (full-time) to spend with friends and family. We also offer a hybrid working model, both from home and the office;
• a favorable pension scheme, part of which is premium-free, with a 5% personal contribution;
• personal development through our DSV Academy and external training in logistics or other relevant fields;
• and last but not least, extra perks such as our bike plan and the fiscfree program, giving you net benefits for shopping and sports clubs.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Cindy Visser will answer all your questions via +31 (0)6 8229 7557 or cindy.visser@dsv.com.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

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