Account Manager

Move forward as Account Manager at DSV in Moerdijk

Do you want to contribute to the growth of our existing strategic clients at DSV? As an account manager, you’ll use your knowledge of contract logistics, sustainability, and proactive attitude to translate customer inquiries into concrete improvement initiatives for both the client and DSV.

You get it done

Working as an account manager at DSV means you are responsible for expanding existing client relationships and achieving sustainable growth. You proactively collaborate with customers and internal teams to implement continuous improvements and ensure long-term customer satisfaction. You’re on it.

How do you do this? You initiate and follow up on structural operational and strategic meetings, including QBRs and MBRs. You manage contractual agreements with clients, ensure clear communication, and report progress and results to the site manager. You’re also the one who takes responsibility during escalations and acts swiftly. You create structural improvements and continuously increase customer satisfaction. You achieve this by:

• initiating and following up on structural operational and strategic meetings;
• structuring, calculating, and safeguarding additional or different activities of 'your' clients;
• maintaining and expanding a network of diverse stakeholders within the respective clients.

Your team stands out within DSV by the collaboration with other account managers in the South-West Netherlands region. Together, we make a difference and strengthen customer relationships. You work with a team of driven professionals who support each other and always strive for results.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier, or road, or where we can offer storage in warehouses.

Your focus? It’s on further building our customer relationships. But you also pay attention to growing our customers' business. You know exactly what’s going on with the customer and respond to it effortlessly,

says Judith Bezuidenhout, Site Manager.

In the Netherlands, we operate from over 25 locations with more than 3,000 colleagues. Together, we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• logistical/business knowledge and experience as an operations Manager, account Manager, or relationship manager;
• commercial flair, strong communication skills, hands-on attitude, and the ability to use analytical skills when necessary;
• English is a must, and you’re willing to learn Dutch.

It all counts for this vacancy of account manager in Moerdijk. Furthermore, it is, of course, important that you feel at home with us. That will certainly be possible if you like to keep going, have guts, and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, and always strives to grow as an organization. That’s why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:

• 28 vacation days per year and 8% holiday pay;
• 5% gratuity (13th month) paid in November;
• a company car, laptop, and mobile phone;
• access to knowledge and training via our DSV Academy and external programs, allowing you to grow and influence your career path;
• and, of course, a great team to work with!

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Vera Buijs will answer all your questions via +31 (0)6 1608 4530 or vera.buijs@dsv.com.

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