Administrative Officer Customs

Move forward as Administrative Officer Customs at DSV in Tilburg

Do you want to be the specialist in customs documentation and advise clients within an international logistics environment? In this role, you combine expertise with customer contact and make a real difference for our clients every day.

You get it done

Proactively advising clients, offering smart solutions and flawlessly handling customs documentation to ensure smooth shipment flow and optimal customer service: you’re on it.

How do you do this? As an administrative officer custom, you are the specialist within the team when it comes to customs processes and documentation. You work closely with the customer service department and interact directly with clients to advise and support them. You think ahead, identify opportunities and proactively provide solutions. You are confident and able to communicate professionally and customer-focused, even when delivering complex or less favourable messages. You are driven to serve the customer in the best possible way.You achieve this by:

• collecting, checking and completing customs documents in line with laws and regulations;
• advising customers and colleagues on customs requirements and necessary documentation;
• identifying discrepancies and proactively resolving missing or incorrect information;
• coordinating with customers, customer service and international partners to ensure smooth shipment processes.

Your team stands out within DSV due to its informal atmosphere and strong team spirit. Together, you work hard, support each other and ensure a high level of quality for customers.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

Here, you get the opportunity to truly become a specialist and advise clients in a way that makes a real impact on their logistics processes,

says Kim Geens.

In the Netherlands, we operate from more than 40 locations with over 5,000 colleagues. Together we take on the challenges of a rapidly changing environment. We make quick decisions at every level and combine ambition with teamwork. This is how we move forward and make a difference together.

You bring

• mbo+ level of thinking and working and a basic declarant diploma;
• excellent command of the Dutch language, both spoken and written is a must and English is a plus;
• experience with reading invoices is a plus;
• strong communication skills, a customer- and solution-oriented mindset, proficiency in working with multiple systems and the ability to combine administrative accuracy and attention to detail with a consultative, customer-focused approach.

It all counts for this vacancy of administrative officer customs in Tilburg. Furthermore, it is of course important that you feel at home with us. That will certainly be the case if you like to keep going, have courage and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive and always aims to grow as an organisation. That is why we are looking for people who want to grow with us. Besides a challenging role in an international environment we also offer:

• a competitive gross monthly salary based on your knowledge and experience;
• a 5% bonus of your annual salary paid in November;
• 28 vacation days (fulltime) and flexibility to work partly hybrid with up to 2 days working from home;
• a favourable pension scheme, partly employer-funded, with a 5% employee contribution;
• plenty of development opportunities via our DSV Academy, external training and additional benefits such as the bike plan, FiscFree programme and OpenUp.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Marjolein van Dongen-Appelhof will answer all your questions via +31 (0)6 4424 8040 or marjolein.vandongen@dsv.com.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

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