Customer Service Representative

Move forward as Customer Service Representative at DSV in Tholen / Moerdijk MCF

Do you want to work with well known brands in the Dutch and European market? And use your customer service skills within an international organization where no day is the same?

You get it done

You ensure maximum customer satisfaction for our clients. You will start at our current location in Tholen. In early 2026, we will move to our new site at Logistics Park Moerdijk the largest contiguous warehouse in the Benelux, covering 240,000 m²  and you will contribute to this exciting project: you’re on it.

You are the first point of contact for our customers. They reach out to you with all kinds of questions, and you provide the right information and appropriate advice. You do this by phone, email, and sometimes via social media. You have the freedom to assist customers in your own way, as we do not work with fixed scripts. You achieve this by:

• answering all incoming questions via phone, email, and social media;
• performing administrative tasks such as processing refunds, checking orders, and handling claims.

Your team stands out within DSV because of its diverse backgrounds and nationalities. You will join a close-knit, ambitious, and friendly team that works well together and supports each other.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

Are you in? We are an internationally oriented team with ambition,

says, Maarten Basten, Manager Customer Service.

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• affinity with logistics and transport;
• good computer skills;
• fluency in Dutch.

It all counts for this vacancy of customer service representative in Moerdijk. Furthermore, it is important that you feel at home with us. That will certainly be the case if you like to keep going, have guts, and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• 28 vacation days per year and 8% holiday allowance;
• access to knowledge and training via our DSV Academy and external courses so you can grow and influence your career path;
• and of course, a very nice team to work with!

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Vera Buijs will answer all your questions via +31 (0)6 1608 4530 or vera.buijs@dsv.com.

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