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Move forward as Customer Service Representative at DSV in ‘s-Heerenberg

Are you eager to work with renowned brands in the Netherlands and across Europe? With your service-oriented approach, you are a valuable asset to our international environment.

You get it done

Your role is essential in ensuring customer satisfaction for leading European retail clients. You’re on it.

How you do this? By taking responsibility for the administrative and planning processes of our retail clients, you ensure smooth operations between our warehouse and the customer. Tasks like accurately recording order information, monitoring order status, organizing logistical planning, and keeping clients informed all fall under your responsibility. You achieve this by:

  • proactively communicating with clients and colleagues to maintain oversight;
  • planning and preparing outgoing orders;
  • quickly identifying any discrepancies in orders.

Your team stands out within DSV because they are known for their informal atmosphere, where collaboration and camaraderie are central. We support one another and tackle every challenge together. Here, you have the freedom to fulfill your role in the best way possible.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

Teamwork and quality are our top priorities,

says Steve Cornelissen, Supervisor Customer Service.

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

  • affinity with logistics and transport;
  • a background in a service-oriented role is a plus;
  • proficiency in both Dutch and English.

It all counts for this vacancy of customer service representative in 's-Heerenberg. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

  • a salary following the cla DSV Solutions, depending on your experience and skills;
  • 28 vacation days and 8% holiday allowance;
  • access to the DSV Academy and additional training for your professional development;
  • the possibility to work from home after your training period;
  • and a fantastic team to work with!

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Lynn Verheijen will answer all your questions via +31 (0)6 8348 6958 or lynn.verheijen@dsv.com.

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Job information

Posted on: 29/03/2025

Application deadline: 29/01/2025

Employment type: Full Time

Hiring company name: DSV Solutions

Department: DSV Solutions

Contact name: Lynn Verheijen

Contact email: werkenbij@nl.dsv.com

Contact phonenumber: +31 (0)6 8348 6958

Job location: Transportweg 7 7041 KK ’s-Heerenberg Gelderland The Netherlands

We move you forward

We like to find our new colleague ourselves. In doing so, we don't need help from others. And no, not from recruitment agencies either. 

Do you share candidate data with DSV, for example in the form of a resume? Then we treat this data as public information. This means that we do not owe a fee if we hire a candidate whose data (in whatever form) you have shared. 

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Any questions?

Our recruiter Lynn Verheijen is ready for you.

Lynn Verheijen recruiter DSV Global Transport and Logistics