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Move forward as Customer Service Representative at DSV in Tholen

Are you the ultimate multitasker who always puts the customer first? In our dynamic working environment, you’ll make a difference with your service-oriented and solution-driven approach. This role offers plenty of opportunities to develop yourself and grow within an international environment.

You get it done

Ensuring maximum customer satisfaction for clients delivering products worldwide: you’re on it.
How you do this? By managing all administrative and planning activities for incoming and outgoing shipments of our customers. You’re the vital link between our warehouse and the client. You’re responsible for processing accurate order information, monitoring progress, and coordinating logistics planning. You achieve this by:
  • proactively communicating with our customers and colleagues while maintaining an overview;
  • monitoring warehouse processes through our warehouse management system, keeping clients and internal stakeholders informed;
  • identifying disruptions and informing customers about potential delays or changes;
  • acting as the first operational point of contact for assigned customers, coordinating with internal departments as needed;
  • handling and escalating client issues.

Your team stands out within DSV by its camaraderie and approachable atmosphere. It’s a close-knit team that supports one another when needed, giving you the freedom and flexibility to excel in your role.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier, or road, or where we can offer storage in warehouses.

By working together with great pleasure, with customer orientation at the heart, we ensure that we are successful for both our customer and DSV,

says Laura Schoonen, Supervisor Customer Service.

In the Netherlands, we operate from over 25 locations with more than 3,000 colleagues. Together, we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

  • affinity with logistics and transportation;
  • strong computer skills, with familiarity with MS Office;
  • a good command of both Dutch and English, in writing and speech.

It all counts for this vacancy of customer service representative in Tholen. Furthermore, it’s important that you feel at home with us. That will certainly be the case if you like to keep pushing, have guts, and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, and always strives to grow as an organization. That’s why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:

  • a salary between €2,300 and €3,300, based on the knowledge and experience you bring;
  • 28 vacation days per year and 8% holiday pay;
  • plenty of opportunities to develop yourself further;
  • the space and freedom to work in an informal environment;
  • and, of course, a great team to work with!

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Vera Buijs will answer all your questions via +31 (0)6 1608 4530 or vera.buijs@dsv.com.

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Job information

Posted on: 20/01/2025

Application deadline: 30/04/2025

Employment type: Full Time

Hiring company name: DSV Solutions

Department: DSV Solutions

Contact name: Vera Buijs

Contact email: werkenbij@nl.dsv.com

Contact phonenumber: +31 (0)6 1608 4530

Job location: Marconiweg 3 4691 SV Tholen Zeeland The Netherlands

We move you forward

We like to find our new colleague ourselves. In doing so, we don't need help from others. And no, not from recruitment agencies either. 

Do you share candidate data with DSV, for example in the form of a resume? Then we treat this data as public information. This means that we do not owe a fee if we hire a candidate whose data (in whatever form) you have shared. 

Return to the job openings overview.

Any questions

Our recruiter Vera Buijs is ready for you.

Vera Buijs recruiter DSV Global Trans;port and Logistics