Customer Solutions Engineer

Move forward as Customer Solutions Engineer at DSV in Venlo

This role offers the opportunity to translate complex supply chain and transport challenges into concrete, data-driven solutions with immediate impact. You will play a key role in delivering results in a dynamic, international environment.

You get it done

The department combines data analysis with practical optimisation of transport and warehouse processes, ensuring that every solution has a direct impact on business outcomes: you’re on it. 

How you do this? In this role, you will analyse operational and commercial data within warehousing and transport to gain insights into complex supply chain and transport processes. You will identify trends, conduct cost analyses, and map bottlenecks to propose concrete improvements. Based on these analyses, you will develop data-driven optimisation proposals and business cases that not only improve efficiency and results but also add strategic value for both the organisation and the customer.

You will translate these insights into clear and persuasive proposals for management and clients. You will work closely with teams from operations, account management, engineering, and management to implement practical solutions. Through your structured and analytical approach, you contribute to a data-driven work environment in which complex challenges are transformed into tangible results, and where your work has a direct impact on customer solutions within warehousing and transport. You achieve this by:

• conducting in-depth analyses of operational and commercial data, including cost structures, within complex transport and warehouse environments;
• developing data-driven and practically applicable optimisation proposals to improve efficiency and performance;
• collaborating closely with teams from operations, sales, engineering, and management to successfully implement proposed solutions.

Your team stands out within DSV by its strong collaboration, with a shared focus on data-driven solutions that have a direct impact on both internal processes and customer outcomes. The team combines analytical sharpness with practical execution and knows how to turn complex challenges into concrete, measurable improvement.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

What makes this role special is that you can directly turn analytical insights into tangible solutions for our customers and processes,

says Stefan Stoelinga, Director Freight & Distribution Management.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• 5+ years of experience in a similar role within logistics, supply chain, or transport solutions;
• strong analytical skills and experience with data and cost analyses;
• ability to structure complex challenges and turn them into practical solutions;
• excellent communication and persuasion skills with both internal stakeholders and clients;
• results-oriented, proactive, and focused on continuous improvement.

It all counts for this vacancy of customer solutions engineer in Venlo. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary tailored to your knowledge and experience;
• a professional yet informal work environment where your opinion matters and is valued;
• 24 vacation days, 4 additional days, and 8% holiday allowance;
• a favourable pension scheme, partially paid by DSV with a 5% personal contribution;
• access to knowledge and training via our DSV Academy, enabling you to grow and shape your own career.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Manouk Lips will answer all your questions via +31 (0)6 5188 5961 or manouk.lips@dsv.com.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

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