IT Support Officer

Move forward as IT Support Officer at DSV in Moerdijk

Are you the technical backbone that keeps our warehouse operations running digitally at full speed? Then this is your chance to make a real difference at one of the largest logistics operations in the Benelux.

You get it done

As an IT support officer, you will be working at our location at Logistiek Park Moerdijk: a state-of-the-art 240,000 m² warehouse and the largest contiguous warehouse in the Benelux. You are the first line of technical support for our WMS environment and data processes, specifically focused on our High Value customer: you’re on it. 

How you do this? You ensure that our systems, data, and processes align seamlessly. You combine technical knowledge with an analytical mindset and know how to translate complex information clearly to the operation. You achieve this by: 

• supporting daily WMS administration, including user support, troubleshooting, and configuration changes;
• monitoring system performance and escalating technical issues to IT or vendors as needed;
• collecting, cleaning, and analysing warehouse and supply chain data from multiple sources;
• generating regular and ad hoc reports on SLA performance, highlighting trends and risks;
• partnering with Operations, IT, and Analytics teams to improve workflows and identify process optimisation opportunities.

You work in a dynamic environment where data and technology support the operation. You are part of a team that aims to work smarter and sharper every day. Together, you ensure that our High Value customer can always rely on us.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

Every day brings new challenges and opportunities to improve. Together with the team, we make a difference,

says Edwin Sagt, Manager Operations.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• bachelor’s degree in Supply Chain, Logistics, Information Systems, Business, Data Analytics, or a related field (or equivalent work experience);
• strong numerical, analytical, and problem-solving skills with proficiency in Excel (pivot tables, formulas, charts);
• familiarity with WMS concepts (through coursework, internship, or prior experience) is a plus;
• detail-oriented, with an eagerness to learn and grow in both WMS and data analytics domains;
• excellent communication skills and ability to work with cross-functional teams;
• fluency in Dutch and English, both spoken and written.

It all counts for this vacancy of IT support officer in Moerdijk. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a competitive salary based on the knowledge and experience you bring;
• 28 vacation days per year and 8% holiday pay;
• plenty of opportunities to develop yourself further;
• the freedom and space to take initiative in an informal environment;
• and of course, a great team to work with!

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Vera Buijs will answer all your questions via +31 (0)6 1608 4530 or vera.buijs@dsv.com.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

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