Operation Center Land Manager

Move forward as Operation Center Land Manager at DSV in Venlo

Are you an experienced leader within logistics who can take processes, people and service to the next level? In this role, you are responsible for the optimal functioning of the Operations Center Land and ensure that shipments move efficiently, with high quality and according to plan through the network.

You get it done

Within the Operations Center Land, operations, service and international collaboration come together. You ensure that processes run smoothly and teams perform at their best: you’re on it.

How do you do this? By managing and continuously improving the operational and administrative processes within the Operations Center Land. In this role, you are ultimately responsible for the efficient and high-quality handling of international shipments within the European network. You monitor the progress of import and export processes, including bookings, customs documentation and administrative handling, ensuring these are carried out in accordance with guidelines, procedures and quality standards. You also act as the escalation point for operational issues and work closely with internal departments such as Customer Service, warehouse operations, customs and invoicing to guarantee smooth and timely service delivery.

In addition, you continuously analyse the performance of processes, systems and partners within the network. Based on KPIs, reports and operational insights, you adjust where necessary and initiate improvements in ways of working, systems and collaboration. You work with team leaders on process optimisation, implement new business and projects within the Operations Center Land and ensure that automation opportunities are fully utilised. In doing so, you actively contribute to an efficient organisation, a high level of service and strong international cooperation within the logistics network. You achieve this by:

• managing, coaching and developing team leaders and employees, while ensuring efficient capacity planning;
• monitoring operational processes, service levels and KPIs and adjusting where required;
• analysing and optimising processes, systems and collaboration within the international network.

Your team stands out within DSV for its strong focus on collaboration, service and international connections. Together with your team, you ensure that shipments are processed efficiently throughout Europe and that both internal and external stakeholders can rely on dependable service.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

At DSV, you are given the opportunity to genuinely improve processes and further develop teams. That makes the work both challenging and impactful,

says Floor Blankespoor, Senior Director Customer & Operations Services. 

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• hbo level of thinking and working, and experience within transport, forwarding or logistics services;
• leadership experience in an operational environment with multiple teams or team leaders;
• strong analytical skills and experience managing based on KPIs, processes and service levels;
• excellent communication skills in Dutch and English and the ability to collaborate effectively within an international network.

It all counts for this vacancy of operations center land manager in Venlo. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary aligned with the knowledge and experience you bring;
• 28 days of annual leave and 8% holiday allowance;
• access to knowledge and training through our DSV Academy and external training programmes, allowing you to grow and influence your career path;
• a favourable pension scheme, partly premium-free with a personal contribution of 5%;
• the space and freedom to take initiative in an informal environment where you will be part of a committed, friendly and above all enjoyable team.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Manouk Lips will answer all your questions via +31 (0)6 5188 5961 or manouk.lips@dsv.com.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

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