Operations Manager

Move forward as Operations Manager at DSV in Eemshaven

Are you the connecting leader who provides direction, inspires people to move, and takes a rapidly growing logistics operation to the next level? In this role, you will oversee a dynamic environment with high-tech and data-centre activities, where continuity, safety and customer focus are central.

You get it done

As operations manager, you hold end-to-end responsibility for a large-scale and complex logistics operation across Eemshaven, Westpoort and Winschoten. You lead warehouse managers and supervisors, are part of the local management team, and act as the key link between the customer, the operation and the organisation: you’re on it. 

How you do this? You ensure that processes run smoothly, teams know where they stand, and customer expectations are exceeded. You connect all layers of the organization and know exactly how to create ownership and buy-in. You achieve this by:

• monitoring performance, planning, safety, quality and customer & employee satisfaction;
• translating customer expectations into clear operational frameworks;
• coaching colleagues in leadership, ownership and change capability;
• addressing escalations, implementing structural solutions and stimulating continuous improvement;
• balancing people-focused leadership with achieving ambitious KPIs.

Your team stands out within DSV by professionalism, collaboration and a shared drive to improve every single day. You build a culture of ownership, transparency and results. In this position, you manage a large logistics operation and lead a team of supervisors. You are part of the local MT and report directly to the Branch Director.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

We are looking for an Operations Manager who provides clear direction, strengthens teams, and elevates our rapidly growing operation to the next level,

says Joey Teunisse, Regional Director East-NL.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• a minimum of higher professional education (HBO) level, with at least three years of management experience in a logistics environment;
• demonstrated success in large-scale operational leadership;
• knowledge of HR responsibilities such as absenteeism, sustainable employability, reintegration, recruitment, coaching and development planning;
• experience with WMS, KPI reporting, Lean/5S or continuous improvement;
• strong communication skills in both Dutch and English, and the ability to inspire and develop teams.

It all counts for this vacancy of operations manager in Eemshaven, Westpoort and Winschoten. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary aligned with your experience, plus a 5% annual gratuity in November;
• 24 vacation days, 4 ADV days and 8% holiday allowance;
• an attractive pension scheme (partly premium-free, 5% employee contribution);
• the freedom to take initiative in an informal environment, where you are part of a committed, friendly and enjoyable team;
• a key position as part of the management team.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Marjolein van Dongen-Appelhof will answer all your questions via +31 (0)6 4424 8040 or marjolein.vandongen@dsv.com.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

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