Operations Manager

Move forward as Operations Manager at DSV in Venlo

Do you get energy from improving processes? Is customer service in your DNA? Then this role as operations manager is something for you!

You get it done

As an operations manager, you will be responsible for the daily operations at one of our locations in Venlo. This warehouse is part of the DSV Campus, with more than 220,000 m² and over 1,000 colleagues. Together, we ensure everything runs smoothly and efficiently: you’re on it.

How you do this? You will be responsible for managing a team of three to five direct reports and indirectly for around 200 FTEs. You lead the daily operations and ensure that the logistics processes run efficiently and effectively. You are constantly working on optimizing these processes and improving performance in terms of productivity, quality, and customer satisfaction.

You will have a clear focus on both operational execution and achieving strategic goals. You will identify bottlenecks, analyze them, and come up with practical solutions to ensure smooth operations.

Additionally, you are responsible for motivating and developing the team, placing talent in the right positions. You ensure your employees have the right skills and resources to perform their work optimally. With your leadership and coaching, you will create a culture of collaboration and continuous improvement. You achieve this by:

• staying in constant contact with your colleagues and other departments, always being informed about what is going on;
• being able to switch between functional needs and technical solutions, without losing sight of the various interests;
• setting priorities, driving improvement projects, and continuously challenging our services.

Your team stands out within DSV by its strong independence and extensive expertise at all levels of the operation. From operators to warehouse managers and supervisors, everyone in your team is experienced and focused on delivering quality. This experience and expertise ensure that your team works efficiently and independently, laying the foundation for a successful operation. Your role as a leader is to leverage, develop, and grow this knowledge, enabling the team to succeed together.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

As an Operations Manager, you will be successful if your team ensures both quality and efficiency during quiet and hectic times and fosters a work culture of teamwork and continuous improvement,

says Tijn Bergs, Site Manager.

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• experience in a leadership role, preferably in a logistics environment;
• analytical skills to identify bottlenecks and define solutions or process improvements;
• knowledge of HR tasks such as absenteeism, sustainable employability, reintegration, hiring new colleagues, employee evaluations, and staff development plans;
• proficiency in both Dutch and English.

It all counts for this vacancy of operations manager in Venlo. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary based on your knowledge and experience;
• a 5% bonus paid in November;
• 24 vacation days, 4 ADV days, and 8% holiday pay;
• you will work with the latest automation technologies in logistics and help build the future of DSV;
• a favorable pension plan, with part of the premium being free of charge and a personal contribution of 5%;
• access to knowledge and training through our DSV Academy. This way, you can grow and influence your career path.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Manouk Lips will answer all your questions via +31 (0)6 5188 5961 or manouk.lips@dsv.com.

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