Senior Business Support Specialist

Move forward as Senior Business Support Specialist at DSV in Venlo

You play a key role within the Business Architecture department. You make a direct contribution to a professional and future-oriented organisation and have ample opportunities to develop within an international network.

You get it done

Within a department where collaboration, process optimisation and clear alignment are essential, you are the one who ensures structure, oversight and the smooth running of activities: you’re on it.

How you do this? As a senior business support specialist, you act as the link between business, operations and IT. You work closely every day with various teams within Contract Logistics Operations (CL COO) and liaise with a wide range of stakeholders, both within the Contract Logistics organisation and within DSV Global IT. You ensure that the right people, processes and information come together so that decision-making runs smoothly and projects across all levels of the organisation are well aligned.

In addition, you actively contribute to the development and maintenance of our governance and process framework for the Business Architecture department. You translate strategic guidelines into concrete operational tasks and develop standards, procedures and templates that ensure consistent and reliable ways of working. You also maintain a sharp focus on the financial aspects of projects: monitoring IT-related costs, overseeing budgets from different perspectives, and ensuring financial agreements are consistently followed. You achieve this by:

• supporting the creation, management and improvement of processes, procedures and standards;
• monitoring and reporting on IT-related activities and costs;
• overseeing SLA processes and ensuring alignment between internal customer needs and IT services.

Your team stands out within DSV by its strong focus on collaboration and delivering reliable, efficient support to internal stakeholders. Together, you ensure optimal alignment between strategy, processes and systems.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

At DSV, you have the space to develop yourself while making a real contribution to our success,

says Hicham Dahmani, Senior Manager Business Architecture Service Delivery.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• a completed degree in Business Administration, Computer Science, Logistics or a related field;
• approximately 5 years of work experience in a large business architecture department or similar environment (experience in the logistics sector is a plus);
• experience with project management and process optimisation;
• knowledge of IT service delivery, the software development lifecycle, and agile methodologies.

It all counts for this vacancy of senior business support specialist in Venlo. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. 

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Manouk Lips will answer all your questions via +31 (0)6 5188 5961 or manouk.lips@dsv.com.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

Are you already following DSV on Instagram, TikTok, X, Facebook and/or Linkedin? 

Apply now Leave your details here