Troubleshooter

Move forward as Troubleshooter at DSV in Venlo

Are you a true solution-oriented thinker? Do you get energy from analysing problems and finding smart solutions? Then we are looking for you.

You get it done

As a troubleshooter, you are responsible for detecting, analysing and resolving a wide range of operational issues within the warehouse. You look beyond the symptoms and search for the root cause of the problem. With your creativity and analytical skills, you deliver sustainable solutions. Thanks to your efforts, our processes continue to run smoothly, and you directly contribute to the team’s success: you’re on it. 

How you do this? You identify daily operational disruptions, investigate their cause and provide appropriate solutions. Issues may arise due to human error or system failures. You determine where things go wrong, resolve the issue and ensure the same situation does not occur again. You achieve this by:

• thoroughly analysing reported operational issues and setting the right priorities in consultation with your manager;
• improving operational processes by developing and implementing optimisations in collaboration with other departments;
• supporting urgent disruptions by answering questions from colleagues and customers.

Your team stands out within DSV because you work with an international group of colleagues who share a strong bond. They are always there for one another and learn from each other. Enjoyment at work and a healthy sense of humour are just as important as working hard.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

Troubleshooting is the art of turning chaos into order and problems into solutions,

says Katerzyna Kasperek, Warehouse Supervisor.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• experience with Excel, Microsoft Office and warehouse management systems;
• knowledge of Cargowrite is a plus;
• good command of the English language, both spoken and written;
• experience with a logistics service provider or in a similar role;
• willingness to work in a two-shift system.

It all counts for this vacancy of troubleshooter in Venlo. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary in accordance with the DSV Contract Logistics collective labour agreement, aligned with your knowledge and experience;
• a professional yet informal working environment where your opinion matters;
• 24 days of annual leave, 4 ADV days and 8% holiday allowance;
• a good pension scheme, partly contribution-free;
• access to training and development opportunities via our DSV Academy, enabling you to grow and actively shape your career.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Xavier Pellaers will answer all your questions via +31 (0)6 2716 7986 or ext.xavier.pellaers@dsv.com.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

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