The quality standards of the ISO 9001 norm is upheld within all offices in the Netherlands
ISO 9001:2015 is an international quality standard. ISO 9001:2015 can be used to assess whether a company is able to fulfil customer needs, to comply with the legislation and regulations that apply to the particular product and to meet the criteria the company has set itself. Also, the regulations create the perfect basis to set up and structure quality management systems.
DSV and ISO
Quality is of high importance to us, having the ISO 9001 certificate and use the guidelines to improve our general service quality is self-evident. The quality standards of the ISO 9001 norm is upheld within all offices in the Netherlands. Besides ISO 9001, DSV also has in some cases ISO 14001 and ISO 45001. One of the main priorities within the ISO norm is to maintain and measure the customer satisfaction. Our current certificates are valid up to March 31, 2024. Use this link to see our current ISO certificates.
ISO 14001 is used for managing and setting up environmental management systems. All regulations relating to environmental policy within the organisation is incorporated. Our air & sea division currently has this certification. Only our road and warehousing divisions does not currently have this certificate, the regulations within this certificate is used as guideline for the daily operations.
ISO 45001 is used to systematically implement the legal obligation for employers to take care of the health and safety of employees. In addition, it contributes to pursuing a policy aimed at achieving the best possible working conditions. This certificate is only available within our Air & Sea division. Just like the ISO 14001 certification, the regulations within this certificate is used for the daily operations within our road and warehousing division.
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