Job Req Number: 104651
Time Type: Full Time
Position target:
Efficient and effective management, organization, motivation and training of employees and supervision of the work in the Customer Reporting Team.
Ensure that all processes / services within scope are performed with the highest possible (data) quality, correctness, efficiency and within the agreed timeframe.
Further, it is her / his responsibility to develop the awareness and encourage optimization, automation and efficient thinking in the employees performing the assigned tasks.
Tasks and responsibilities:
- Overall responsibility for team management
- Efficient Management of employees – including hiring, motivating, couching, training, employee development and overseeing, etc.
- Planning and coordination of tasks related to implementation of recruitment and efficient use of resources
- Development of reporting tools enabling to follow the efficient usage of available resources
- Focus on continuous improvement, automation, optimization and efficiency increase within the team
- Development of department products offer
- Making sure that the quality of service provided is always within the agreed limits
- Make sure that processes are executed according to procedures and requirements
- Report to stakeholders on regular and agreed times
- Establish and maintain good relationships with stakeholders
- Responsibility for financial result of the team
- Other tasks requested by the superior
- Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company.
- Behaviors and attitudes consistent with DSV values.
- Professional skills development by participation in training and constant self-education.
Education and skills:
- University Graduate (transportation studies are preferable) or trained Forwarder - preferred
- English language at least at a C1 level
- Intermediate (or above) knowledge of MS Excel and PowerPoint
Minimal work experience:
- Work as a Process Leader/Process Specialist/Business Analyst, preferably in the transport industry.
- Team management
- Experience in working with and analysis of large data sets and reporting
HR Recruitment Specialist: Aaron Carreon
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
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