Supply Chain Management Services
Streamline your global supply chains
In today’s interconnected world, managing complex global supply chains means managing unpredictability in its many forms – from disruptions and uncertainties to demand fluctuations and ever-increasing customer expectations. To stay ahead and maintain your competitive advantage, you need a supply chain partner who can combine local expertise, global presence and best-in-class supply chain technology. That’s the essence of DSV Supply Chain Management (SCM) Services.
DSV SCM Services can be tailored to your unique business situation to enhance supply chain visibility, and give you the efficiency and resilience you need. Using the combination of skilled people located in key markets around the world and high-performing technology, we build clearly defined services that can actively address your supply chain challenges. What’s more, as your supply chain evolves, DSV SCM Services can adapt so you can continue to improve your supply chain operations.
Introduce more visibility, adaptability and control
Effective order management is the secret to cutting costs, boosting on-time deliveries and enhancing customer satisfaction. By streamlining the entire process, DSV SCM Services enable exceptional performance and efficiency at every stage of the supply chain.
For greater control and visibility of your logistics processes, DSV SCM Services integrate all stakeholders into one collaborative platform. This is orchestrated by a network of specialized control towers that work closely with local country operations. The control towers continuously oversee transport flows from order receipt to shipment delivery and can handle any exception management escalations. This gives you consistent management of complex customer-specific processes from a central location across multiple teams, time zones and languages.
Unlock the full potential of your supply chains
Three solutions for complex supply chains
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Get real-time notifications for critical transport events, enabling swift exception management.
Minimize delays, enhance efficiency, and ensure smoother supply chains.
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Get real-time visibility into critical PO events and control over in-transit inventory by matching POs with shipped quantities.
Achieve near-perfect order fulfilment and carrier volume commitments through dynamic PO and TEU allocation management.
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Build strategic partnerships with multiple 3PLs/LSPs and streamline your supply chain processes simultaneously.
One solution for supplier bookings, exception and dashboard reporting across all service providers.
Enjoy the benefits of:
- Constant control
- More predictable lead times
- More perfect orders
- Reduced need for buffer stock
By monitoring your supply chain at every stage, DSV SCM Services give you valuable insights into your operations. For example, it can identify key points in your inbound supply chains where disruptions occur that can result in delays in purchase order deliveries.
Furthermore, by consolidating all your supply chain data in the end-to-end supply chain management platform, you can proactively oversee your shipments at both purchase order and part number levels. This keeps your operations one step ahead and lets you pre-empt issues before they occur to minimize risk and keep your POs/SKUs on track.
A scalable and flexible tool for supply chains of all sizes
DSV SCM Services have been designed with flexibility in mind. The modular structure means you can tailor the services to meet the unique requirements of your business – whether that’s understanding risk, increasing efficiencies or managing exceptions. And as your business grows, DSV SCM Services can grow with you as all services can be adjusted on an ongoing basis.
Freight Manager |
PO Management |
Multi LSP POM |
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Real time notifications |
x |
x |
x |
24/7 visibility |
x |
x |
x |
Exception management |
x |
x |
x |
Orders at part/SKU level |
x |
x |
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Manage TEU allocations |
x |
x |
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Manage 3PL/LSP partners |
x |
Freight Manager – Swift management of critical events
The Freight Manager product provides exception management of critical events on transport level with real-time event notifications when issues arise. This gives you the data and insights you need to manage your supply chains by exception only.
- Leverage the web-based platform for greater visibility
- Increase customer satisfaction
- Improve your Cash To-Cash Cycle Times through greater reliability
- Gain supply chain insights 24/7
- Use our dashboards for real-time escalation
- Increase your own resource capabilities
- Improve operational efficiency
PO Management – More proactive control of the supply chains
The PO Management product gives you real-time visibility into critical product-level events and greater control over in-transit inventory by matching POs with shipped quantities. Our network of dedicated control towers dynamically manage purchase order and carrier allocation to bring you closer to achieving near-perfect order fulfilment and carrier volume commitments.
- Track in-transit inventory at PO and part level in real-time
- Get real-time deviation notifications
- Manage global supply chains by exception only
- Monitor critical events proactively across the DSV Control Tower network
- Make use of reports and insights to improve operational performance
- Replicate your PO Management process globally
- Seek strategic partnerships with carriers (2PLs) using the allocation management process
- Identify non-conformance issues early through on time & in full analytics solution
Multi LSP POM – We handle every step and supplier
If you are looking to build strategic partnerships with multiple third party logistics service providers (3PLs/LSPs), the DSV Multi LSP POM product is the solution you need. This product provides one single process for all supplier transport bookings with multiple 3PLs – including DSV – and lets you streamline your supply chain processes simultaneously.
- Benefit from one solution for supplier bookings, exception and dashboard reporting across all service providers
- Gain visibility on all critical events for all your global purchase orders across multiple 3PLs/LSPs
- Enjoy online access 24/7 to recorded events across all 3PLs/LSPs
Get started with DSV SCM Services
It’s easy to get the benefits of DSV SCM Services. We start with an assessment workshop to discuss your requirements and expectations for your supply chain performance. Based on the findings of this workshop, our experts can select and configure the service modules that best meet your needs for visibility, control and supply chain management.
For a rapid return on investment
- Modest initial investment with short payback time
- Unique modular structure with choice of three levels
- Standardised processes enabling the reuse of frequent Purchase Order types
- Intuitive customer-oriented design and workflows to reduce training required
Tailored solutions for your industry
Whatever your industry, DSV SCM Services can be used to keep your supply chains running smoothly. We comply with all regulation and quality standards and have dedicated teams on hand to share their industry expertise and create the best set-up for your supply chain.
Logistics that support your decarbonization goals
From CO2 reporting to sustainable warehousing and fuels, we can contribute to reducing the carbon footprints of your supply chain.
Get answers to your supply chain questions
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The DSV supply chain management team consists of experts with global industry expertise in a range of businesses – from healthcare to automotive to consumer goods. We analyse your supply chain, discuss its objectives and draw on our in-depth understanding of your local market conditions and global business. This allows us to create a strategy for configuring the SCM solution so that it supports your business goals. Then we ensure the SCM platform is seamlessly implemented into your existing systems so you can enjoy the benefits of smoother operations.
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Yes, the DSV SCM platform can be integrated into your business systems. Furthermore, if you use the Multi LSP POM product, it gives you one point of access to shipment data with all external service providers. The comprehensive Insights and Analytics dashboard reporting is configured for all your partners so that your supply chain meets your business goals.
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Depending on your business needs and the configuration chosen, DSVSCM can be tailored to your objectives and set up in weeks. Once it has been taken into use, most customers start seeing documented benefits shortly afterwards. And with the data it provides, you can continually optimise your supply chain and drive exceptional performance.
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DSV has a global footprint and presence in over 90 countries. Furthermore, we operate control towers in major markets staffed by industry experts with an in-depth knowledge of your industry and the local market. This team oversees orders from receipt to delivery and coordinates the escalation of exceptions across all stakeholders. With their insights and knowledge, we can continually optimise your supply chain operations.
Real results, real business
Managing supply chains with greater visibility
The supply chain director of a major retail customer confirms the value of the DSV SCM Service. “We chose DSV for their operational and system capabilities, and they have consistently met our expectations. The constant disruption in the shipping industry across the world has placed a big emphasis on having the correct partner, and DSV has been crucial in this regard. DSV’s systems have improved the efficiency of our supply chain operations, and their team has been responsive and professional in handling our logistics needs.“
Take the first step towards smoother supply chain operations
If you want to find out more about DSV SCM Services, talk to our experts. We can tailor your solution so that it manages risk, reduces lead time and turns your supply chain performance into a competitive advantage.
Request a free consultation Speak to a supply chain expert
Partner with DSV for supply chain success
DSV is a global leader in supply chain management with the expertise and leading-edge tools you need to make your supply chain an enabler of business performance. Talk to us today about how we can support your business.