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DSV Direct puts power in customers' hands

Delivering small parcels across Southern Africa

DSV Direct

The demand for courier services is increasing exponentially as the impact of Covid-19 continues to reshape the way people live and work. And importantly, convenience and safety are major considerations when it comes to choosing a courier service.

Brett Sauerman, General Manager, E-Fulfilment, Africa Sales, Marketing, Communications at DSV, said DSV Direct had launched a pay-by-credit card online service for those who didn’t have an account – and the service offers the option to use DSV Courier, which is designed to meet different needs.

Sauerman said DSV Courier specialised in delivering small parcels. “Our vehicles travel more than 4 million kilometres each month as we collect and deliver 1.8 million parcels to more than 1 600 towns across Southern Africa.”

DSV Courier offers four services: Economy (with delivery between one and five working days); Express (delivery between one and two days, depending on location); Same Day (within 12 hours with a city boundary); and Cross Border (an Economy and Express service to Botswana, Lesotho, Swaziland and Namibia).

The process is customer friendly. “You log onto an easy-to-use platform, similar to many online shopping platforms. You follow the prompts, fill in the details needed to make the delivery possible, and then you can pay by credit card. It’s as simple as that,” said Sauerman.

How does DSV Courier work

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