Smart parcel lockers, smarter business

Smart parcel lockers are changing the way customers interact with their local bank branch.

Whether it's credit or debit cards, legal documents, or high-value electronics, the dedicated DSV Locker delivers them to customers without the queue. And soon, customers will be able to get their passports and Smart ID's too as the Department of Home Affairs partners with banks to deliver an enhanced service to South African citizens.

The DSV Locker is a secure, smart, locally manufactured time-saving parcel delivery solution for businesses. It is designed to meet their time-sensitive customer expectations by doing away with long lines of frustrated customers, choked service areas, drained staff productivity and diluted brand reputation.

For businesses, it means fewer people crowding branch space, and that ultimately translates into reduced space requirements, frees up reception areas and eliminates a congested appearance.

It also leads to shorter time-to-serve, reduced operating costs, and the freedom to redeploy staff to higher-value tasks.

For customers, it's freedom: collections on their own schedule, even outside business hours, with instant SMS notifications.

DSV Road Secure is a PCI (Payment Card Industry) accredited company that has deployed 320 dedicated lockers for Nedbank branches countrywide - with another 70 to be deployed. Around 40,000 parcels are collected each month from Nedbank branches, and customers are doing in seconds what typically would have taken an average of 45 minutes.

The DSV Locker's digital display doubles up as a branding channel, turning a secure delivery point into a communication and marketing asset.

And by partnering with South African manufacturers, the DSV Locker is a cost effective solution which can be rolled out in weeks rather than months - and creates employment at home rather than abroad.

Find out how DSV Locker solutions can save time, reduce costs, and improve service for your business.

Contact our team now