DSV - Global Transport and Logistics

Every single person at DSV is part of something 75,000 times bigger than themselves

People are at the core of who we are - the drive, talent and devotion they bring to the table every day are what make DSV the exciting place it is. It’s a dynamic and fast-moving environment with rapid decisions at every level – where ambition meets teamwork in an effort to face challenges, succeed, move forward and make a difference.

At DSV, we believe that having a diverse workforce, where employees can realise their potential based on their different individual backgrounds and thought diversity is a significant advantage that we as a company can leverage upon. A diverse workforce in an inclusive culture fosters dynamic workplaces and, ultimately, better business decisions.

Meet our people

Girneve Roach, Freight forwarder, South Africa

Girneve Roach, Freight Forwarder, Air Import, Air & Sea

Johannesburg, South Africa

My day-to-day life as a freight forwarder in DSV requires me to be nothing less than a multitasking master to bring together the shipper with the various other intermediaries within the supply chain process.  My main responsibilities are to handle shipments from start to finish within the Air Import department - arranging forwarding, customs clearance billing, the tracking of cargo to ensure that the consignee received the goods in good order and good condition, within the agreed upon estimated time of arrival and the client's required KPIs.

I believe my contribution to the overall success of DSV comes through my understanding of the importance of customer service and individual clients' requirements.  Additionally, through managing my time, delegating tasks and communicating effectively and efficiently.

Benefits of working for a global company

Because DSV is a global company, working here increases your exposure to the various divisions of the organisation and you get opportunities for job movement within the company.  DSV invests in their employees' careers through internal and external training and educational programs, as well as variety of graduate programs and learnerships.

What do you love about working for DSV

What I love is that the Freight Forwarding we have an amazing support structure and an even greater sense of team spirit among management and employees.  Even with our busy schedules, committees ensure that birthdays and special events are always celebrated.  The overall process of moving cargo from A to B is usually quite similar but, in dealing with international freight in the current market conditions, no day is the same.  We are often confronted by unique challenges, and this teaches you to stay on your toes and adapt in order to quickly find viable solutions for our clients.

Why should people join DSV

Because DSV is a leading global company, I believe one would definitely want to be part of the organisation due to its numerous opportunities and the exposure and experience there is to gain.

A global company like DSV is a gateway into the logistics industry and a career which allows you to see the world.  Within the DSV family there is no limit to what you're able to achieve, so long as you are willing to put in the work.

What are you passionate about

I'm passionate about supply chains and freight forwarding regularly brings different challenges which makes it interesting - the role of a freight forwarder is anything but monotonous.  You never know exactly what you're walking into but with the support of your management and fellow employees there's always a way forward.

Why did you get chosen to be an Employee of the Quarter

I believe I was chosen as employee of the quarter because I always go above and beyond to satisfy our clients and ensure their needs are met, no matter the workload in our department, by being a positive team player and being willing to assist wherever I can.  The commendations I've received from some of our most strategic automotive clients, with stringent supply chain requirements and line stop challenges, speak volumes.

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Boipelo, Key Account Manager, Sales

Boipelo Leballo, Key Account Manager, Sales

Johannesburg, South Africa

A good day always starts off with a prayer and a strong cup of coffee! I like to start each day by going over my schedule, making sure any calls or meeting I have are top of mind and getting any necessary prep work done.

My days involve attending and chairing meetings, generating leads, preparing proposals, advising stakeholders on their supply chain needs and providing operational support.  I also spend time managing my own admin and I have a team of people that report to me and whom I support and coach daily.

Benefits of working for a global company

Some of the benefits of working for a global company include exposure to the trending techniques and methodologies of the industry and being at the forefront of innovation, due to our diversity.  An added advantage are the myriad resources available to us, which ensure that we grow as an organisation.

I work with like-minded individuals who value excellence.

What I love about working for DSV

The culture here is fantastic, people are positive and always willing to lend a helping hand.  We truly live by the saying:  "we are all in this together".

What opportunities do you believe are available for people in your area

There are always opportunities, it's up to the individual to raise their hand and put themselves forward.  There are opportunities to broaden your skills in operations, warehousing and customer engagement, to name a few.

Why should people join DSV

DSV is a top-rated global organisation which is constantly expanding through strategic acquisitions whilst providing positive returns to its shareholders.  Need I say more?

DSV cares about its people - you'll be given great responsibility and with that comes great opportunity to learn and grow.

What are you passionate about and what do you love about being part of the Sales organisation

I am passionate about food, family and my faith.  What I enjoy most about being part of the Sales forces is the interaction with customers.  I manage multiple clients in different industries and talking to the stakeholders allows me to be creative.  The knowledge and experience gained is truly valuable.

What I do touches so many areas of the organisation and there is never a dull moment in the sales department.

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Tsholofelo, Freight forwarder

Tsholofelo Nkachela, Freight Forwarder, Air & Sea

Johannesburg, South Africa

Tsholofelo Nkachela is a graduate from University of Johannesburg and holds a degree in Logistics Management.  She started with DSV in 2019 under a learnership program, which was the start of an amazing journey filled with personal and professional development and growth for her.

What she believes the benefits are of working in a global company

I moved from a learnership to a graduate program in 2020 and then COVID hit.  It was a really difficult time because the company was trying to navigate through all the challenges brought on by the pandemic.  During these uncertain times DSV quickly developed strategies and put structures in place to make it possible for the program to start running again.

What I love about working for DSV

I've had such a great experience being a DSV graduate because the different learning programs that were developed prepared us for the working environment and equipped us with knowledge and skills that I now apply not only to my professional life, but to my personal life as well.

In the beginning it was a challenge finding my feet within the working environment but with the support from management and amazing culture within DSV it became easier by the day.

Opportunities I believe are available

I started helping different departments which in turn exposed me to many of the different aspects of the company.  While moving between departments I joined the Estimate department and was really drawn to the steps and processes involved in creating a quote and I felt that there was a lot more to learn.  During my stay in the department, I really developed my communication skills and the incredible support I received from my supervisor and the rest of the team gave me the confidence to go hard in everything I do.

In November 2021 I moved into Operations, specifically ocean exports, where I later received a permanent position and, with the support of my team and manager, in less than 5 months I was entrusted with handling my own shipments.

Why I believe people should join DSV

The benefits of working for a global company is job security and the potential for growth and development.  They have amazing programs which broaden your knowledge as well as your skills.

What sets DSV apart is the care they have for the environment and the programs they're implementing, such as going paperless in an industry driven by paperwork.  They have a tireless urge to grow and focus not only on the company itself but also on the people who make it what it is.  I love the open-door policy they have between management and employees, and the continued support and motivation I received as a graduate has been nothing short of amazing.

My proudest moment in DSV came as I made it into the top three in a LEAN project - something which bolstered my passion to efficiently run operations and the elimination of waste.

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Gugu Sobolewski, DSV Marketing Learner

Gugu Sobolewski, Marketing Learner

Johannesburg, South Africa

"I spend my days creating content and publishing it on the company's social media platforms, as well as interacting with DSV's audience and customers.  I schedule the daily posts - planning them, checking them and making necessary changes.

I believe my text, image and video content contributes to the success of the company by engaging our target market.  In addition to posting content, I follow online conversations and respond to customers' queries and concerns".

What are the benefits of working for a global company according to Gugu

One of the benefits of working in a global company is your exposure to numerous areas and sectors of the business.  I am continuously meeting new people, learning about different cultures, broadening my understanding of other people, and gaining insights into how and why they make their decisions.  This helps my growth as a team player and in turn increases my value as an employee.

DSV invests in the development and careers of their employees through internal and external continuing education as well as on-the-job-training.  Global companies offer more opportunities for development and growth - there are so many people, and experts, to learn from, something which is great for my professional and personal development.

Why do you enjoy working at DSV

I enjoy working at DSV because I am told, and shown, that what I do for the company makes a difference.  They make me feel as though I am here for a reason and that my contributions have an impact.  On top of this, there are ample opportunities for growth within the company.

Working in social media, you are talking with real people, as you encourage them to actively engage with the DSV brand.

Benefits of joining DSV

I believe people should join DSV because they invest in their employees.  They give you access to education and training, allowing you to grow and develop new skills.  They value their employees and every type of qualification - from truck driver to operations, and everything between.

What are you passionate about

I am passionate about my growth and development, both professionally and personally, about my success and achieving my full potential.

What do you love about being part of the department you are in

I enjoy working in my department because it's collaborative and there's a sense of teamwork.  We all communicate with one another effectively and if you need help with something, there's always someone there for you.

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David Costine, IT Development

David Costine, IT Development, Regional IT Services

Johannesburg, South Africa

David is passionate about IT.  "It's something I've been doing since I left school.  I started out as a developer but have since moved into more of a managerial and resource-management role".  In his spare time he works with Round Table, a community-based organisation as well as the scouting movement.

What your day to day looks like and how you believe you're contributing to the overall success of DSV?

My day looks the same and, often, the day I'm expecting when I come into the office is not the day I have.  Most of my days involve giving and receiving reports, although I often find myself investigating issues on the system.  Much of my responsibility is to track when changes are going live and then monitoring how those changes progress.

Overall, I assist in tracking projects and course-correcting should they not be on the right timeline.

Benefits of working for a global company - What makes DSV a great place to work for

One of the benefits of DSV being a global company is that you work with people of different cultures and backgrounds from all over the world.  Another plus of working for a large multi-national is that you have opportunities for internal transfers, be it within your own division, country or internationally. 

What I love about working for DSV

What I enjoy most about working at DSV are the people I meet.  Every time I go into a meeting, I know I'll be able to learn something new.

Opportunities for individuals in my skill area/department

One of the major opportunities is having the ability to always learn something new.  DSV offers so many courses to their employees and being able to move around within your business means you're able to enhance your skills and knowledge.

Why I think people should join DSV

DSV IT is a job of daily challenges and tight deadlines.  If you're looking for a mundane job, then this one isn't for you.

What I enjoy about being part of the IT department

I love the people in our department, especially since the amalgamation of DSV's IT departments.  It's great to see the different roles that each business unit has to offer. 

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Odelia Kekana smiling for corporate photo at DSV with floral scarf

Odeliah Kekana - Manager, Call Centre

Johannesburg, South Africa

What do you believe you bring to logistics industry/customer service as a woman?

Whilst the logistics industry is generally a male dominated environment, I believe women would be able to bring a balance into this industry. Our feminine nature allows us to not only build better relationships, but also continue to nurture those relationships. I believe for anyone contemplating to enter the industry, if they see other women in leadership positions, who have made a success of their roles, this will be the encouragement they need to take that first step. My excellent communication skills and my passion for what I do has helped me to navigate the everyday challenges in this particular industry.

What do you attribute your success in logistics/customer service to?

My passion for delivering excellent customer services has been at the centre of everything that do. I believe doing things right the first time, contributes positively to the customer experience journey. My willingness to learn and my enthusiasm has always driven me to want to make a mark in everything I do. I believe experiences that we create for our customers is what will keep bringing them back, and possibly even help us to grow our customer base. Our competitive advantage is determined by the attitude in which our staff delivers service to our customers, and that is what drives me to continuously place focus in training and mentoring of my staff.

What advice would you give to young women considering entering the logistics industry?

For any young women who wants to enter the industry, the sky is really the limit. The opportunities are endless, you just need to be open minded and willing to put in the work.  The key is to believe in yourself. Believe that you are capable, and do not let anyone or any circumstance stand in your way. Be authentic in how you deal with everyday issues, and do not easily conform to the standards set by society, but rather stand for who you are and what you believe in. Finally, show empathy where it is necessary to do so and learn to get out of your comfort zone.

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Ravina Govender smiling

Ravina Govender - Director Quality Assurance

Johannesburg, South Africa

What do you believe you bring to the supply chain industry as a woman?

While women have made significant strides in the fight for equality, gender disparity still exists in many prominent industries, including Logistics and Supply Chain. I believe that women bring their natural skillset of multitasking to any task that they perform. Having to constantly juggle the work–family dynamic makes us experts at handling multiple activities at a time and there is no better place to put this skillset to use than in supply chain. There are always numerous wheels in motion at any one time and we need to be able to balance them all to be able to deliver great service to our customers and clients.

The reality is that women bring a different perspective into the organisation and the Supply Chain industry.  We are more collaborative in our approach, and more inclusive from a people partnership and management aspect.

My role as Quality Director and part of the Board of Directors at DSV Healthcare allows me to use my natural collaboration, communication and relationship building skills to build a resilient team

What do you attribute your success in supply chain to?

Passion and Persistence have been my driving force since completing my Pharmacist qualification.

As a student, supply chain was not even a field of pharmacy that we were taught about. I envisioned a future as a Retail Pharmacist, owning my own community pharmacy. During my internship year, it became abundantly clear to me that this was not where my future laid. The main thing I learnt during that year is how aggressive people become once they’ve run out of their medical aid.

I love the diversity of supply chain and the fact that every day presents a different challenge and a new opportunity to learn. I think that I could end my working career still not having learnt everything that this challenging industry has to teach.

I also really enjoy the people element of supply chain. I spent some time in my career working as a Registration Pharmacist, registering new drugs with SAHPRA. I could spend an entire day at the office without the need to interact with another person in order to do my job and I absolutely hated it. I love the variety of people and personalities that I get to interact with daily.

Regarding my success, I would say that I have never been afraid of taking on new roles, even those outside of the pharmacy profession. During my first 2 years in logistics, I had worked in every pharmacist role that the warehouse had to offer. I then moved into Operational roles such as Returns and Stock Controlling HOD positions in order to gain more experience. It is this knowledge that I rely on almost every day in order to do my current job well.

What advice would you give to young women considering entering the supply chain industry?

I think that in the past women may have been reluctant to join this industry due to the physical work involved. With the high level of automation that exists today (the Meadowview facility being a perfect example) this is clearly no longer a deterring factor and it is important for women considering entering the logistics space to understand this.

Whilst the industry is still male dominated, it is important that women understand the incredible value that we bring into this industry.  Our strength as females lies not in our ability to be like men, it lies in our ability to be authentic, to be nurturing and to be flexible in the ever-changing world of work.

The best advice I could offer is to never be afraid of the unknown. Your life will hardly ever follow the picture in your head, so while you can grasp every opportunity to explore and learn. You'll never know what opportunity may present itself around the corner.

I would like to leave you with this quote by Kavitha Ramdas : “We need women who are so strong they can be gentle, so educated they can be humble, so fierce, they can be compassionate, so passionate they can be rational, and so disciplined they can be free”

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Lucy Mahlangu learnership programme

Lucy Mahlangu - Learnership, HR Admin

Johannesburg, South Africa

My day-to-day duties involve interacting with people - whether it's dealing with queries or attending calls and relaying messages.  I populate, calculate and capture overtime for payroll processing as well as capturing employees' leave for the branch and its different sites.  I update and maintain employee files, updated notice boards on vacancies and matters of HR and employee wellness.  I assist HR business partners and provide admin support to managers.

The benefits of working in a global company

A global company like DSV gives you the opportunity to work with and learn from experts in a variety of fields, to contact different people and cultures and to explore different parts of the world.  These are all great for personal and professional development.

You get exposed to what the operation of moving goods entails and learn that there are many processes which need to take place before your goods are delivered to you.

In a global company you get formal training which helps you break into and understand other departments and it's likely you'll be able to move sideways, for example applying to work in different countries.

What I love about working for DSV

One of the benefits of our style of learnership is the growth of our working skills - we're led in a way that encourages us to make errors and learn from them.  Everyone collaborates and there's continuous learning and discovery through self-understanding and the investigation of new projects.

Opportunities I believe are available in my department are:

Our profession is not static.  We take what we know and apply it to other situations and scenarios which means, among other things, it's possible to move from assistant to manager.

Why should people join DSV

If you're curious about logistics, then this is right up your alley.  I highly recommend DSV.

What I love about being part of HR

One of the perks of working in HR is that you get to know everyone in the company.  I feel a sense of gratification of solving employees' problems, to see employees go from frustration to being productive and feeling appreciated.  For the HR Department, every day brings with it different challenges.  It is always growing and changing, whether through compliance with new laws and legislation or responding to new technology and employee expectations. 

It's never boring and it allows me to give 100% to everything I do. I love assisting new hires, networking and developing long-time relationships. We are one!

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Seranne Howis, Senior Team Lead, Regional IT Services, Business Services, SAR, South Africa

Seranne Howis, Senior Team Lead, Regional IT Services

Johannesburg, South Africa

Every day is an adventure at DSV! I’m someone who likes to be challenged and I like having problems to solve, so working in IT is a great fit for me. Each day brings new puzzles to solve, and new systems and products to design. The requests come from many different sources. Customers want an innovative product that no other courier company provides them, DSV Management wants new ways to make delivery processes more streamlined and less error-prone, while the DSV operational staff notice an issue in the systems that are slowing down their ability to do their jobs and bring it to us to solve.

I engage directly with clients to give them world-class customer service. I also engage with DSV Management who oversee the business processes and the operational staff who use the systems directly every day, and I try to find ways to satisfy the need for new ways of doing things while also trying to make the operational staff’s ability to do their jobs simpler, easier, and quicker.

I’m a Senior Team Lead in IT, so I have some managerial duties alongside my software development and solution design duties. It’s a full plate of responsibilities but I believe being challenged is the best way to grow and I always go home at the end of the day knowing I did my best for my team, my department, my company, and our customers.

Benefits of working for a global company

DSV has a huge range of skills and talents under their global umbrella. I’ve been able to work directly with and learn from experts in robotics and automation in the Robotics Centre of Excellence in Poland, with specialists in the Testing Centre of Excellence in India, as well as with many other specialist teams across the globe who are all part of the DSV family.  

We also get guidance from our global specialists on how to make our systems more secure and more compliant with the highest standards of design and implementation, therefore having that specialist guidance to help us make decisions is a fantastic asset for our team.

It also means if you want to learn a new skill, there is always someone to go to for guidance and help. There is always the opportunity to grow into a new role or pick up a new skill. Sometimes all you have to do is ask! DSV staff are always happy to answer questions about their specialty and when you express a genuine interest in what they do daily, they’re only too happy to teach you something new.

What I love about working at DSV

With the new DSV Park facility in Kempton Park, I am now working from a fantastic world-class building, alongside hundreds of other people from other divisions. Getting to meet people from other areas is a great way to learn how DSV functions across a much broader spectrum and everything that I learn about how other divisions function is helping to make me a better Team Lead for my own team.

My team is a fantastic group of people who are all happy to raise their hands to help each other out, so no matter your problem, someone will step up to help you meet that deadline or solve that problem. We all pull together, and we learn from each other. When a new problem arises, even if we don’t know how to solve it, we reach out to those who do, and we learn how to solve it ourselves in future.

Career opportunities available at DSV 

I was extremely lucky to be put forward to participate in the Learning and Development Talent Pool programme over the last year. It’s been a life-changing opportunity to learn so many new skills, to meet people from other divisions and learn about how other divisions within DSV work. I’ve had the opportunity to learn finance skills, communication skills, presentation skills, HR skills and many other subjects as well.
The DSV Toastmasters chapter has started up meetings after a two-year shutdown due to Covid, and I’m looking forward to joining and learning public speaking skills with their guidance.

The Regional IT section I work in has recently launched an initiative to give all our IT teams access to a specialist technology and business education online learning portal, in conjunction with the Global Learning and Development team in Denmark. The portal has 25 thousand online courses that cover not only highly specialised technical subjects but also vital business skills such as communication, presentation, conflict management and customer engagement. I volunteered to oversee the initiative and I’m delighted to say that more than 40 staff, and counting, have been given access to the online portal and are already enthusiastically working to improve their skills and knowledge. 

My passions


I love writing and editing, and I used to write for my university’s newspaper as a Science Writer. It’s not something that I thought I would be able to do within the IT space, so when the opportunity arose to write articles for and edit articles for our Regional IT newsletter, I jumped at the chance to do something I love. 

I’m passionate about education and learning. It’s something I actively pursue for myself, and I ended up with a PhD in Genetics before entirely changing my career to be a Software Developer. I also love being able to help other people who are passionate about learning to get access to educational opportunities. DSV believes in investing in the growth of its people and I’ve been lucky enough to be appointed to oversee the online learning portal access for 43 of our IT staff across several teams in South Africa, as well as helping them find other learning opportunities with our Learning and Development department.

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Helen Topete Arreola, DSV USA

Helen Topete Arreola, Senior HR Specialist, HR

USA 

Helen came to DSV for challenges in an environment with a good work-life balance. She has now held multiple positions in two years.

When Helen Topete Arreola applied for a job at DSV in Fontana, California two years ago, it wasn’t for the HR specialist role she ended up being hired for. But her new manager saw potential, and Helen accepted DSV’s offer. She has now held multiple roles in her two years at the company.

“I’m really glad I took the job. Since I joined DSV, I’ve been constantly learning and developing. I enjoy all parts of my job” says Helen and attributes a lot of that to her leader:

“My leader is amazing. She is constantly teaching me new things and challenging me, and that makes me want to do my best every day. For her, for myself and for DSV.” 

Always improving the status quo 

An additional point, which Helen believes contributes to her development, is the DSV culture of always striving to improve. “There’s a belief here, that we can always do a little better” she explains and elaborates:

“We’re making changes and improvements that make us more efficient. Every idea I bring to the team and my leader is seriously considered as a contribution to developing our area of the business.” 

“That motivates me to help come up with new initiatives. I have gotten the opportunity to do so much and all those things have helped me develop professionally and personally as well,” Helen points out. 

Developing and implementing new initiatives smoothly is helped along by good collaboration across different teams and work functions: 

“We work so well with each other in DSV. No matter the challenge at hand, we work together to find a solution.” 

Growing with the company

“DSV is a pretty awesome company, and I see myself growing here. I’d love to be here long term,” says Helen when asked how she sees her future at DSV. The ambition is clear: 

“I would like to get a position as HR manager. I’ll keep working to improve and advance within the company, and we’ll see where that takes me.”

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Hector Mora, Supervisor, Key Account Management

Hector Mora, Supervisor, Key Account Management 

Mexico

Hector works as a Supervisor in the Key Accounts department in Guadalajara, Mexico. In his role he works closely with the customers and his team to achieve the set goals: 

“In my day to day job I help solve problems for our customers. We always aim to do the same thing: Offer our clients the best service possible. This is shared across DSV. We work as a team to reach goals and my job is to help my team reach the goals for all of our accounts.”

Having worked in DSV since 2016, where he started as a trainee, Hector enjoys the drive within the company:  

“It is really interesting to work in a company that is always looking to evolve and grow. This fits in well with my personal values.  For me, the most important thing is that I feel challenged every day I come into work and DSV gives me that. DSV is a big company and I can learn a lot of and develop here. We get to be creative and inventive… and we are given full responsibility of our area. That is what I like about the company”.

Hector also enjoys the different types of colleagues he has, colleagues that he sees outside of the office too, for drinks and boardgames on a weekly basis:

“I work with people who are just starting out their careers and are eager to learn as well as colleagues with many years of experience – it is interesting to get the mix between experience and fresh eyes. I believe it gives us our own personality as a company. We are pragmatic and we are also looking to be one step ahead of what is happening. I really enjoy this, and I enjoy that we see each other outside of work too”.

The number of employees at the office in downtown Guadalajara has more than doubled since the Panalpina was acquired by DSV in 2019 and the now 70 people in the office is the second largest DSV office in Mexico. However, the atmosphere at the office remains the same: 

“It’s a great place to work. We have a good mix of people and we have DSV people from other countries come and work with us from time to time too. We have many different types of people here, there is room for all types and this mix of different people helps us reach our goals as a team and as a company”.

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Janette Pokkinen, Operation Manager, Road Division

Janette Pokkinen, Operation Manager, Road Division

Finland

A large company offers many opportunities

Five years ago, Janette Pokkinen contacted DSV in Finland looking for a job. What had sparked Janette’s interest was the sheer size of DSV:
Working in a smaller firm I worried I might get stuck with one task, one title or in one area. DSV has such a great variety of areas you can work in so I knew I would be able to explore what I'm good at and what I'm interested in. I figured this could guide me to find the right place for me, ‘cause it could be Sales, Operations, Warehousing or something completely different…DSV has so much to offer”.

Your need for challenges will be met 

A lot of cargo has gone through Janette’s hands in the last five years, where she has also successfully completed DSV’s own freight forwarding programme, Young DSV. Her eagerness to take on new challenges has taken Janette through handling export from Finland to France, Spain, Portugal, Italy and the UK to her current position as Team Lead in DSV’s Road division. In this position she juggles the planning of trucks with supporting the team in various tasks.
Janette feels her readiness for new challenges and responsibilities has been acknowledged and acted on by her DSV managers: “I'm not ready to settle in yet. I still want to learn and continue to do more challenging work. Actually, my managers have always noticed this and have always been able to give me more challenges and let me shine”.

The right attitude will forward your career

Janette has done well for herself at DSV. When you ask her what kind of behavior DSV celebrates, she says: “It's a lot about attitude. You don't have to know it all and you don't have to be an expert at everything. But if you're willing to do the best you can, you're willing to learn and ready for change - that's appreciated. We don't take the easiest route but try to do our best every time for the customers and for DSV”.

What you do makes a difference 

At DSV, we value local empowerment – for our countries, our divisions and our individual employees. Janette has felt this in her five years in our Road division: "DSV is behind me and what I do. As part of DSV, I am given a lot of responsibility and I think DSV trusts that I do my best. I enjoy this - I think it's empowering: When you work at DSV, you are told and shown that what you do makes a difference – you are there for a reason and your actions have a real impact. For instance, I know that if I plan my truck a little fuller, it has an effect. It's a small effect now, but still I have a lot of power in my hands…It's me moving the trucks and it's me bringing them to Finland so it feels like I'm being trusted. That makes me want to do my best for DSV”.

Great teamwork

An aspect which also has an influence on Janette’s experience at DSV is the collaboration she has with her closest team: 
I think our team is one of the most fun ones. We have a strangely similar sense of humour, so I really enjoy our team. We are all from different backgrounds: One has knowledge of IT; one has experience of actually driving a truck. We have people with 40 years’ experience in the field and people like me with only a couple of years’ experience. I think together we make a very good team and the good thing in our team is that you don't have to be afraid to ask for help or an opinion. We get the best out of each other”.
The great atmosphere is also reflected at the rest of the office in Vantaa, Finland: “We have a good atmosphere at the office. Maybe it's because we are all part of this bigger picture. There are so many different people that have put an effort into the trucks coming to Finland. That means we work together and are in such close contact it makes us more like friends than just people sharing the same office”, Jannette explains and continues: “'I’ve developed some very close relationships through DSV and we’re also spending a lot of time together outside the office”.

The future
While Janette thrives in her present job, she hopes to be trusted with greater challenges in the future: “I think I'm on the on the right track and I really enjoy being part of the European haulage team, but of course in the future I am working towards more responsibilities. Two days are never the same. I like knowing that it never gets boring and you never know what to expect. That's part of why I enjoy this industry so much - it's not predictable at all”.

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Jason Ye, Supply Chain Advisor

Jason Ye, Senior Supply Chain Advisor, Global Commercial Organisation

Denmark

"My goal is to make our customers more competitive and successful by optimising their supply chains."

Jason moved from China to work at DSV’s head office just outside Copenhagen. He has already fallen in love with his new home and the culture in DSV.

“DSV is a very performance driven and decentralised organisation. The management is so down to earth, honest and the communication is very open. I really feel the value of that. We can make quick decisions and immediately adjust to market developments for the benefit of our customers. That’s how I like it."

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Lynn Hu, Customer Success Manager

Lynn Hu, Senior Manager, Commercial Support

Shanghai, China

“DSV is my haven. It’s a stable and solid place to work and I see it improving every year.”

It’s been a fantastic journey for Lynn since she joined DSV 11 years ago, moving up the career ladder through various different positions.

"There are opportunities everywhere in DSV if you are dedicated. Working with so many colleagues from different countries and cultures means we all get to learn from each other. It’s helped me with my career development as well as being great on a personal level.”

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