Lodz
Customer Service Agent (M/F/D)
- Locatie
-
Lodz, Lodz, PL, 92-410
- Type werk
- Full Time
- Publicatiedatum, ID-nr.
- , 132864
Job Req Number: 132864
Time Type: Full Time
YOUR TASKS
- Conducting telephone conversations in accordance with Customer Service Standards.
- Confirming and processing export and import orders in line with applicable procedures and instructions.
- Handling inquiries, irregularities, and quality-related complaints from internal and external customers.
- Acquiring and developing competencies in accordance with the department's and company's training plan.
OUR EXPECTATIONS
- Communicative level of English.
- Strong analytical thinking skills.
- Ability to learn quickly.
Nice to Have
- Practical knowledge of Microsoft Office applications.
- Ability to draw conclusions and present results effectively.
OUR OFFER
- Employment contract
- Comprehensive onboarding program
- Internal training catalogue
- Possibility to implement new ideas
- Sports card
- Private medical care
- Group insurance
- Sharing the costs of English course
- Bonus payment system
- Holiday bonuses
- Employee referral program
DSV – Global transport and logistics
What moves you?
At DSV, we move more than goods. We move careers, ambitions and opportunities.
With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.
Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.
Start here. Go anywhere
This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.
If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.
Visit dsv.com and follow us on LinkedIn, Instagram and Facebook
#StartHereGoAnywhere #LifeAtDSV