Accelerate your global automotive aftermarket flow

We partner with you to ensure resilience, adaptability and speed across all your aftermarket logistics.

The global automotive aftermarket is speeding up rapidly. Is your supply chain ready?

The aftermarket is changing rapidly. Accelerated new model launches and increased electrification are making things more complex and expanding the range of parts verification. Demand holds up when new-vehicle sales slow, growing close to 7% a year into the early 2030s. Yet conditions are getting harder: margins are under constant pressure, next-morning parts availability is now standard and geopolitical disruption makes inbound lead times unpredictable.

Holding every part in every market is impossible, yet a single missing component can ground a vehicle and undo years of brand loyalty.

The bottom line? Aftermarket performance is a balancing act, not a single number to optimize. That’s why we look at all parts of your supply chain, ensuring everything works together seamlessly, and allowing you to tailor your operations to exactly what you need:

DSV Aftermarket Logistics cycle showing inbound freight, distribution, urgent deliveries, returns and customer support

What this means for the South African aftermarket

If you import and distribute spare parts in South Africa, keeping the right parts available is critical. Your supply chain can span international sourcing, customs, warehousing, inventory management and local distribution, with each step needing to work together seamlessly.

One Partner for your aftermarket supply chain

From international freight and customs through to warehousing, inventory management and local delivery, you can manage your aftermarket logistics through one connected supply chain. This helps you maintain availability, respond quickly to demand and balance service, cost and inventory.

When availability wins the order

Independent repairers often hold limited inventory themselves. Having the right part available and getting it to the customer quickly can therefore make the difference when a repair is waiting on a component.

A supply chain designed around your needs

The bottom line? Aftermarket performance is a balancing act, not a single number to optimise. That’s why we look at all parts of your supply chain, ensuring everything works together seamlessly and allowing you to tailor your operations to exactly what you need.

We accelerate your aftermarket flow through five key metrics

To ensure your continuous performance and growth, our aftermarket teams focus on a balanced performance across five executive metrics.

1. Resilience through predictability

Switch between sea, air, and express for priority VORs, and freight managed by Global Control Towers, for optimal lead-time predictability.
2. First-time product availability

Fulfilling order lines from stock, the clearest proxy for dealer and driver experience, supported by OTIF and VOR response.
3. Balanced working capital

Optimise inventory turns and obsolescence to strike the ideal balance between pick fill rate and stocking levels.
4. Optimised cost per order line

Control cost throughout the entire supply chain to ensure the right service at the best cost.
5. Circular operations

Track return rates, part recovery and carbon per shipment to improve aftermarket circularity and compliance.

What's the latest in the aftermarket industry? Hear industry expert Andrew Butcher's take.

Businesses come in all shapes and sizes. What level of partnership suits yours?

From a full strategic partnership to a simpler transactional setup, our experts are ready to support and assess the type of aftermarket services you require.

Businesses come in all shapes and sizes. What level of partnership suits yours? Contact us to partner with DSV