Global Transport and Logistics
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MyDSV

MyDSV
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Job Req Number:  76971
Time Type: Full Time

PLEASE REMEMBER TO CLICK "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS.

 

Your responsibilities:

  • Conducting thorough testing of applications built in CRM Dynamics 365, PowerApps, and websites, across multiple browsers, platforms, and devices to ensure their functionality, usability, and performance meet specified requirements.
  • Developing and executing test plans, test cases, and test scripts to effectively validate web application features, functionality, and user interfaces.
  • Identifying, documenting, and prioritizing software defects, bugs, and issues using bug tracking systems and work closely with the development team to ensure their resolution.
  • Document and communicate test results, analysis, and recommendations to stakeholders, including management, project teams, and clients.
  • Troubleshooting and resolving technical issues related to our web-based products and services.
  • Providing step-by-step instructions and guidance to clients for utilizing our web applications effectively.
  • Collaborating with internal teams, such as developers and product managers, to escalate and resolve complex issues.
  • Documenting and tracking customer interactions and technical issues using a ticketing system.
  • Assist in creating and maintaining support documentation, knowledge base articles, and FAQs.
     

Our requirements:

  • Bachelor’s Degree (or equivalent work experience)
  • Proven experience in applications testing, including functional testing, usability testing, performance testing, and cross-browser/cross-platform testing.
  • Experience in a support or technical support role, preferably in a software or web-based product environment.
  • Knowledge of CRM systems, preferred Microsoft Dynamics 365
  • Familiarity with content management systems (CMS) and web hosting platforms. (Sitecore recommended)
  • Solid understanding of web technologies (HTML, CSS, JavaScript), web development frameworks, and responsive design principles.
  • Experience with test automation frameworks and scripting languages, knowledge of Azure DevOps, is a plus.
  • Proficiency in troubleshooting and resolving technical issues related to web applications.
  • Open, creative, well-organized, and proactive attitude, 
  • Excellent communication and interpersonal skills,
  • Fluent English

 

What we offer:

  • Employment contract
  • Private medical care
  • Comprehensive onboarding program
  • Buddy
  • Work-life Harmony
  • Modern eco-office
  • Comfortable ergonomic office
  • Scandinavian work culture
  • Internal training catalogue
  • Culture of feedback
  • Internal transition program
  • Holiday gifts
  • Sport groups
  • Bike parking

 

 

 
 

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedInFacebook and Twitter.

 

 

Apply now