DSV is committed to protecting personal data and ensuring that organisational and technical security measures are in place.
DSV may choose to or be required by law to provide different or additional information on DSV’s processing of your personal data than what this Policy contains.
Please refer to our different chapters below
DSV General Privacy Information Notice
DSV is committed to protecting your personal data and ensuring that organisational and technical security measures are in place to protect your personal data, whether you are buying DSV's transport and/or logistics services (“Services”), receiving newsletters or simply browsing DSV's websites.
By using DSV's websites or buying Services, you consent to the processing of your personal data by the DSV Group as outlined in this DSV General Privacy Information Notice (the “Policy”) and the Legal Notice pertaining to the use of the DSV website. The Legal Notice can be found here.
DSV is a global group of companies within the field of global transportation and logistics. In order to conduct our daily business, the DSV Group entities on a regular basis exchange data, including personal data. All such transfers take place in accordance with applicable local legislation and EU’s General Data Protection Regulation. In addition, DSV has implemented Binding Corporate Rules (“BCR”), which have been approved by applicable public authorities. The BCR relates to the processing and transfer within the DSV Group of personal data originating from the EU/EEA. This means that all DSV Group entities will comply with the same internal set of rules for all such transfers.
DSV’s Binding Corporate Rules can be found here
The DSV entity you are in contact with is the data controller of the personal data received and processed about you as part of providing Services to you or as part of you visiting any of DSV's websites.
DSV may change and update this Policy on a regular basis at its sole discretion.
Personal Data, Purposes of Processing and Legal Basis
DSV receives and collects personal data about you directly from you or from other data controllers for the purpose of DSV providing or assisting with Services or requests to or from you as the beneficiary of a Service. Other data controllers may disclose personal data to us such as your name, address, title or contact information, as necessary for us to provide Services to you. Upon your request, DSV will provide you with the identity of such other data controllers.
Your personal data is processed to fulfil the agreement that you have entered into with DSV or DSV's customer or in order to take steps to provide or assist with your requests (e.g. while completing a contact form, as part of a registration or a survey).
DSV processes your personal data in accordance with applicable laws and the legal basis for the processing of your personal data is either a contract, your consent, legal obligation or DSV's legitimate interest in accordance with the General Data Protection Regulation article 6, § 1, point a, b, c and f.
DSV processes your personal data in accordance with applicable laws, and the legal basis for the processing of your personal data is either your consent or DSV ’s legitimate interest in accordance with the General Data Protection Regulation article 6, § 1, point a and f.
Newsletters and Other Commercial Materials from DSV
DSV processes your name, e-mail and other contact information in order to send you newsletters, invitations and information about events and other relevant information about DSV's Services and the company.
DSV processes your personal data in accordance with applicable laws and the legal basis for the processing of your personal data is your consent in accordance with the General Data Protection Regulation article 6, § 1, point a. You can always withdraw your consent for the continued processing.
Regardless of your purpose, it is recommended that you do not disclose to us any sensitive personal data such as racial or ethnic origin, religion, trade union membership, sexual orientation, health, genetic or biometric data etc.
Further, DSV may anonymise and aggregate data, including personal data, gathered via any DSV website or through any booking system or similar for statistical purposes to expand DSV's product portfolio and improve the Services.
Disclosure of Personal Data to Third Parties
The Period DSV Process Your Personal Data
Your personal data is processed for as long as it is necessary in order to fulfil the purpose and in accordance with applicable law. Your personal data will be deleted when it is no longer necessary to keep in order to fulfil the purpose, unless applicable laws require DSV to keep it for a longer period. For how long the purpose exists vary depending on the legal basis and circumstances around it (e.g. terms agreed in a contract with you, validity period of consent, legal interest, etc.), countries to which the Services relate (e.g. national bookkeeping requirements etc.) and what services DSV provides.
If the processing of your personal data is based on your consent, the personal data will be deleted when you withdraw your consent at the latest, unless applicable law require DSV to store the personal data for a longer period.
Your Rights as an Individual
In accordance with laws, you have the following rights:
- You have the right to be informed about the personal data DSV are processing about you.
- You have the right to have incorrect or incomplete personal data corrected or completed.
- You have under certain circumstance right to have your personal data deleted.
- You have under certain circumstances the right to restrict and limit the processing of your personal data.
- You have the right to object to the processing of your personal data.
- You have under certain circumstances the right to request that your personal data is transmitted to another data controller.
Any consent that you may have provided to DSV may be withdrawn at any time by contacting us using the contact details provided below.
If you have any questions regarding the content of this Policy or your rights as an individual, you can choose to make use of our DSV Privacy portal to exercise your rights or with any concerns in this regard and will try to get back to you in a timely manner.
Att. Group Compliance
P.O. Box 210
CVR-no: 58 23 35 28
Telephone number: +45 43 20 30 40
Email address: email@example.com
Local Privacy Responsible Contact information
Local Privacy Information Notices
We recommend you read the local policy applicable to the country/state where you are resident, as it provides you with additional information to what is stated in this policy.
Submit a complaint
Should you wish to complain about or report any non-compliant processing of your personal data by us, you may use DSV's whistle-blower program or contact us at firstname.lastname@example.org.
You may also file a complaint with your local data protection agency/supervisory authority. The DSV lead Data Protection Agency is: Datatilsynet, Carl Jacobsens Vej 35, 2500 Valby, Denmark.
Contact Thomas Zakarias, CISO / Senior Director, Group IT Compliance