Job Req Number: 124683
Time Type: Full Time
APAC Air & Sea
Help Shape the Commercial Future of DSV's Fastest Growing Region
To support our continued ambitions in Asia Pacific, we are looking for a Director, Commercial Excellence to lead the regional commercial excellence agenda and accelerate profitable growth across APAC.
Reporting to the CCO, APAC Air & Sea, you will lead four core pillars:
- Champion CRM adoption and pipeline quality
- Drive Sales Performance for Regional and Country Sales
- Project Manage Commercial Initiatives
This Is Not a Reporting Role. It Is a Business Performance Role.
This role is about turning data into action, influencing commercial decisions, and driving measurable business results.
You will work closely with regional and country sales leadership teams to improve sales effectiveness, strengthen commercial execution, enhance customer experience, and deliver strategic initiatives that support DSV's growth ambitions.
Key Responsibilities
Drive Commercial Performance
- Convert data into actionable commercial insights
- Improve commercial discipline, sales effectiveness, and execution
- Drive adoption of Power BI and CPR reporting tools
- Support countries in delivering sustainable growth and profitability
Lead CRM Excellence
- Improve CRM adoption, governance, and data quality
- Strengthen pipeline management and forecasting discipline
- Roll out new CRM capabilities and best practices across APAC
Deliver Strategic Initiatives
- Lead high-impact regional programmes and transformation initiatives
- Drive priorities including Cloud Campaign, Asian MNC development, Next Gen Sales, and account planning
- Establish governance, accountability, and performance tracking
Lead and Develop the Team
- Build a high-performing Commercial Excellence organisation
- Foster a culture of accountability, collaboration, and continuous improvement
- Influence senior stakeholders through insight, data, and commercial acumen
Who We Are Looking For
- Proven experience in Commercial Excellence, Commercial Development, Sales Operations, Performance Management, Strategy, or Business Transformation
- Strong understanding of air and sea freight forwarding and logistics
- Demonstrated success leading regional, cross-functional initiatives
- Advanced CRM, Power BI, analytics, and data visualisation capabilities
- Strong commercial acumen and understanding of GP drivers
- Exceptional stakeholder management and executive communication skills
- Proven ability to lead multicultural teams across APAC
Ready to make a measurable impact?
If you are passionate about improving performance, challenging the status quo, and helping shape the commercial future of APAC, we encourage you to apply.
Location: Singapore (preferred)
Reporting Line: CCO, APAC Air & Sea
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.