Service Delivery Manager (Infrastructure) - Help onboard Applications to our new Platform

Job Req Number:  95389 
Time Type: Full Time

Do you understand cloud architecture? And would you like to be instrumental in keeping our trucks moving as you help onboard critical applications onto our new hybrid platform?

Join an agile environment where you will get to work with highly skilled and motivated colleagues right at the heart of DSV.  

We are building and operating a hybrid platform

At DSV, we are well underway with building our new hybrid platform for both public and private clouds. Joining this endeavour, you become part of The HCP group in Global IT. Here, you will join a small, agile team to help us onboard our myriad of applications to this new platform.

“You’ll join a great team that enjoy teamwork and collaboration. In many respects we are front runners in terms of our hybrid (public and private) cloud approach. And now we invite you to join.” explains the team’s Release Train Engineer Jes Sørensen, whom you will be reporting to.

Help us onboard and migrate hundreds of applications

As our infrastructure delivery manager, you will be working closely with our onboarding team and engage with current and potential application users to motivate and facilitate their migration to our new platform.

You will bridge the requirements of the applications and the capabilities of the platform, advising application teams on their optimal migration path and the platform product managers on gaps. You will also act as a single point of contact to the application teams before, during and after onboarding, ensuring that the necessary contacts are established with the HCP teams, depending on their need.

Some of your key tasks include:

• Driving application onboarding and supporting teams during onboarding
• Keeping the onboarding funnel updated and transparent
• Raising onboarding impediments to the relevant service PO for awareness and prioritisation
• Reporting on onboarding activities
• Continuously improving the onboarding process and ensuring that onboarding flow matches company expectations
• Keeping potential application owners and stakeholders informed on platform benefits, current plans and onboarding successes

Doing so, you will be playing a vital part in the initial phase as you ensure that the applications users are informed of the benefits of our platform. But you will also be an active player in managing user expectations in the final phases once all information is gathered in the backlog.

Organised, analytical and persuasive
You are well-organised and have an analytical mindset, which enables you to deliver to a strategic agenda. This also makes you great at managing stakeholder expectations in a fast-paced environment with tight deadlines.

As a strong communicator equipped with solid inter-personal skills, you know how to get everyone onboard and convey messages at different levels of abstraction depending on the target audience. Your ability to work independently is solid, and you show empathy and transparency and are equipped with a good sense of humor.

In addition, we imagine that you:

• Bring a relevant degree in IT or engineering

• Have hands-on experience from a similar position
• Are an experienced agile practitioner, possibly as a product owner or product manager in SCRUM or SAFe
• Bring working knowledge of JIRA
• Have a general understanding of application architecture, cloud architecture and data bases
• Speak and write English effortlessly

Want to know more and apply?

We will be happy to answer any questions you may have regarding the position and about your options in DSV. You are welcome to call Release Train Engineer Jes Sørensen on jes.soerensen@dsv.com or +45 2541 7930.

We look forward to receiving your application via the link below as soon as possible. We will process the applications as we receive them.

#GlobalIT

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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