Project Specialist

Job Req Number:  117910
Time Type: Full Time

General Responsibilities:

To ensure the end-to-end successful implementation of domestic transportation projects (e.g., System, cross-docking, linehaul, last mile delivery, etc.), achieving operational readiness, service quality, cost control, and continuous improvement in line with the core objectives and methodology outlined in the Implementation Structure Plan.

Detailed Responsibilities:

1. Project Initiation & Handover​

• Manage the smooth handover from Commercial/TM to Operation, ensuring a comprehensive understanding of client requirements, agreed KPIs, and project scope.
• Lead the project kick-off meeting​ to align objectives, milestones, timelines, and team roles.

2. End-to-End Implementation Planning & Execution​

• Develop detailed implementation project plans​ covering all phases: Planning, Execution, Delivery, Go-live Readiness, and Go-live.
• Ensure operational readiness​ by coordinating internal and external resources to enable seamless transition.
• During implementation, leverage data analytics, lead solution design and FTE models​ to monitor costs against budget forecasts and identify service deviations or cost impacts.

3. Stakeholder Alignment & Service Quality Assurance​

• Act as the key liaison​ to align service requirements and KPIs across Commercial/TM, Operations, PDD and Vendor Management teams.
• Conduct regular meetings/surveys with vendors​ to ensure full compliance with service requirements and performance standards.
• Maintain customer feedback and quality issue reporting in accordance with SOPs.

4. Risk & Change Management​

• Proactively identify operational and financial risks and develop mitigation plans.
• Adhere to the change request management process​ for any scope changes requested internally or by the client.

5. Cost Control & Performance Monitoring​

• Work with the Operations Manager/PM and P&L owner to track actual P&L against forecast/budget​ and take corrective actions as needed.
• Report regularly on agreed KPIs​ based on customer contracts and targets.

6. Project Delivery & Go-live Support​

• Ensure delivery of agreed KPIs, successful knowledge transfer, and process handover, leading to formal customer acceptance.
• Lead go-live readiness assessments​ to ensure all operational, system, and personnel preparations are complete.
• Conduct post go-live operational reviews​ for root cause analysis, correction planning, and continuous improvement follow-up.

7. Standardization & Continuous Improvement​

• Establish and maintain operational standards.
• Drive process optimization and service enhancement​ after project go-live.

Communications

• Internal – Commercial & Tender Management, OP, VM, PDD/IT, Management
• External – Clients, Subcontractors (Hub partner, Transportation vendor, etc.)

Qualifications & Experience:

• College Diploma or above in Logistics, Supply Chain Management, Transportation, or a related field.
• 3+ years of experience in logistics/supply chain project implementation, transportation operations, or related roles; end-to-end project management experience is preferred.
• Familiarity with the domestic transportation market (especially road freight) and operational processes such as linehaul, distribution, and cross-docking.
• Strong stakeholder management, communication, coordination, and problem-solving skills.
• Data-driven mindset with cost control awareness; proficient in MS Office and project management tools.
• Ability to manage multiple tasks in a fast-paced environment; detail-oriented and accountable.

Keywords:

Responsible -- Proactive -- Team player – Smart – Solution minded – Problem solver – Common sense

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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