Commercial IT Content Manager

Job Req Number:  114811 
Time Type: Full Time

Help translate IT capabilities into commercial value at a global scale

IT capabilities only create value when they are understood, positioned correctly and brought to life in customer dialogue. At DSV, we are building a Commercial IT function in Global IT to do exactly that and we’re looking for a Commercial IT Content Manager to help create the stories, learning materials and sales enablement content that make our IT services clear, consistent and commercially relevant across the organisation.

If you thrive at the intersection of IT, sales and business, enjoy turning complexity into clarity, and want to play a key role in a global IT organisation, this is your opportunity to drive the change with us.
The role is based either at DSV headquarters in Hedehusene or in Warsaw and offers an opportunity to shape and drive internal learning and understanding of the value and benefits of global IT services in a commercial context.

About the role

As Commercial IT Content Manager, you will play a pivotal role in establishing and shaping the new Commercial IT function at DSV. Acting as the critical link between IT and Sales, you ensure a shared, realistic understanding of what DSV’s IT solutions can do and how they can be positioned and sold in a consistent, scalable and value-driven way.

You will translate IT capabilities, roadmaps and delivery prerequisites into clear commercial learning materials that enhance supply chain value propositions, enabling our sales organisation to succeed in customer dialogue. 

Key responsibilities include:

• Writing and designing Whitepapers, value-based Service Catalogue descriptions, e-learning course materials, PowerPoint sales decks and articles for the DSV intranet (SharePoint) based on input from both sales and technical IT counterparts
• Designing and maintaining the Commercial IT SharePoint intranet pages
• Supporting promotion and visibility of content to drive awareness and usage across the organization
• Engaging in ongoing dialogue with stakeholders to identify, align and deliver the necessary content and materials
• Managing a broad stakeholder network across sales and IT, and collaborating closely with the Commercial IT Enablement manager on content planning
• Ensuring organisational visibility and understanding of the initiative and the commercial benefit of IT products and services

In this role, you will work hands-on with subject matter experts across Global IT to capture key messages and prerequisites, and package them into practical, ready-to-use content for sales and internal stakeholders so we communicate our IT services with one voice and improve the quality of customer conversations.

We work in an international environment, collaborating closely with colleagues across Global IT and the business. You will be joining the Business Engagement & RPA team, a team that is part of Enterprise Integrations, an area with over 500 colleagues worldwide. We are currently building Commercial IT from the ground up and believe that strong results are created by people who want to collaborate, take ownership and support each other. We are also actively exploring how AI can strengthen content creation, learning and commercial enablement at scale.

The pace is high, the energy is good, and there is room for both ambition and laughter in everyday work. Together, we grow stronger, learn faster and win as one. 

About you

You are an experienced communicator with a track record of producing engaging materials at the intersection of IT and business. You are hands on, structured and able to drive work from idea to finished deliverable, while balancing stakeholder needs, deadlines and quality. You are curious about new tools and comfortable working in a setup where AI is used as a natural support for content development and optimisation.

To succeed in the role, you bring:

• Experience with the creation of learning materials in the form of e-learning and PowerPoint training presentations
• Proven ability in translating complex IT products and services into concrete business benefits and value-forward descriptions
• Strong experience engaging with stakeholders across functions, capturing requirements and translating them into clear, actionable materials
• Understanding of IT solutions supporting transportation and supply chain processes is an advantage, but not a prerequisite
• Experience working with SharePoint and utilising AI tools is considered a plus
• Clear and confident communication skills in English, both written and spoken

At DSV, we value who you are as much as what you bring. You take responsibility, enjoy collaborating with others and bring maturity and judgement to complex discussions.

Ready to move to the next step?

We accept applications until 31 May 2026, but we screen candidates on an ongoing basis, so we recommend applying early. No cover letter needed; just include a short motivation in your CV.

If you would like to know more about the role, you are welcome to contact Senior Director, Business Engagement and RPA Henrik Schou, at henrik.schou@dsv.com

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now