Business Change Consultant

Job Req Number:  112403
Time Type: Full Time

At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

Business Change Consultant
Raunds (with travel required regularly to other sites)
Mon-Fri 9:00-17:00

Are you passionate about driving operational excellence and shaping the future of WMS and IT-enabled change across a dynamic, multi‑site organisation? We’re looking for an experienced Business Change Consultant to join our Solutions WMS Team and play a pivotal role in transforming how our sites operate across the UK & Ireland.

Reporting to the Business Change Manager, you will work collaboratively with project workstream leads, operational teams, and global support functions to deliver high‑impact solutions that enhance performance, strengthen standardisation, and elevate the customer experience.

What will you be doing?

•    Lead the build and test phases of WMS/IT setups, ensuring quality, governance, and continuous improvement throughout the project lifecycle.
•    Champion process optimisation, streamlining activity and ensuring effective use of Change Requests, IT Support workflows and BCM approval systems.
•    Partner with Project, Finance & Admin Teams to ensure new customer implementations are delivered to an exceptional standard, meeting all operational and stakeholder requirements.
•    Analyse business insights with Business Change Managers to identify opportunities for innovation and performance enhancement.
•    Build and maintain strong relationships with Global BCM and IT teams to ensure UK&I requirements are efficiently implemented, tested, and deployed.
•    Explore new technologies, working with global functions to assess potential solutions and presenting recommendations to senior stakeholders.
•    Support continuous improvement initiatives, ensuring WMS setups evolve to meet the needs of each site.

About You

•    Previous experience in Operational and Financial Management within large, multi‑user environments.
•    Strong working knowledge of WMS and EDI systems.
•    Understanding of business development processes, including data analysis and rate card interpretation.
•    Excellent Microsoft Office skills.
•    Demonstrated leadership capability with a track record of achieving and exceeding business goals.
•    Experience in Continuous Improvement methodologies (Lean / Six Sigma).
•    Ability to lead and motivate both direct and indirect teams.
•    Highly motivated, positive, and proactive approach to work.
•    Exceptional organisational and time‑management skills.
•    Excellent communication skills, able to engage effectively at all levels.
•    Full UK driving licence (regular travel is required).

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
In addition, we can offer access to a selection of employee benefits, such as:

Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay!

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. 

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now