Inside Sales Assistant

Job Req Number:  102837
Time Type: Full Time

At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

Role: Telesales Executive – Air & Sea
Location: Manchester
Hours: Monday to Friday, 9:00–17:30

We are recruiting a Telesales Executive to join our Air & Sea division and support national growth across the UK. This role is ideal for someone who enjoys sales, customer engagement, and building commercial success in a fast-paced, global logistics environment. You will focus on generating new business, managing small to medium accounts, and presenting DSV’s Air & Sea solutions — primarily through phone and online interactions.

What will you be doing?

• Generate new business leads for DSV Air & Sea, with a particular focus on SME customers.
• Conduct outbound telesales calls to identify, qualify, and convert prospects.
• Prepare, follow up, and close quotations for Air & Sea transport solutions.
• Manage a portfolio of smaller accounts, ensuring excellent customer service and retention.
• Develop tailored proposals and virtual presentations showcasing DSV’s capabilities.
• Use CRM tools (e.g., Salesforce) to manage leads, opportunities, and pipeline activity.
• Collaborate with operations to ensure seamless onboarding and handover of new customers.
• Share qualified leads and support wider sales initiatives across the organisation.
• Complete weekly reports on sales activity, pipeline status, and performance KPIs.
• Ensure all work is completed in line with DSV policies, quality standards, and compliance requirements.

About You

• Experience in telesales, sales, customer service, or inside sales (logistics background an advantage).
• Knowledge of Air & Sea freight is desirable, but full training will be provided for strong commercial profiles.
• Excellent communication skills with the ability to build rapport over the phone.
• Confident, proactive, and comfortable making outbound calls with a hunter mindset.
• Highly organised, able to manage multiple leads and tasks simultaneously.
• Results-driven with strong attention to detail and a commitment to delivering exceptional customer experiences.
• Proficient in CRM systems, MS Office, and digital communication tools.
• Ability to work both independently and collaboratively within a wider team.

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
In addition, we can offer access to a selection of employee benefits, such as:

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Cycle Scheme
• Employee counselling, for support with physical and mental wellbeing
• Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay!

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and background checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now