Operations

Key Tasks

• Preparing Shipping Documents: Draft, prepare, and verify all necessary shipping documents, including bills of lading, commercial invoices, packing lists, and certificates of origin.
• Coordinating with Shipping Lines and Airlines: Ensure proper documentation is provided to carriers, freight forwarders, to facilitate smooth transportation and timely shipments.
• Monitoring Shipments: Track and update shipment status, ensuring that documentation is updated and accurate throughout the transport process.
• Handling Customer Inquiries: Respond to customer inquiries related to shipment documentation, providing accurate and timely information on the status and location of goods.
• Ensuring Document Compliance: Ensure that all documentation adheres to legal, regulatory, and company standards, including expor laws and customs regulations.
• Document Filing and Record Keeping: Maintain accurate and organized files for all documentation, both digital and physical, for easy retrieval during audits or future reference.
• Issuing Bill Of Lading : Prepare and issue Bill Of Lading  to Customer basis Shipped on Board confirmation received from carrier & against agreed payment term.
• Handling Discrepancies: Address and resolve any discrepancies in shipment documentation, such as missing or incorrect information, by liaising with relevant parties to correct the issue.
• Liaising with Internal Departments: Collaborate with operations, customer service, and sales teams to ensure that all required documentation is available and complete for shipments.
• Updating Freight Systems: Ensure that all shipment details, including documentation, are accurately entered into the organization’s freight management system.