Business Analyst

Job Req Number:  95264
Time Type: Full Time

Business Analyst (API)

A Business Analyst in API Department will be responsible for supporting customers in API onboarding, participating in the implementation projects (internal and external), and maintaining high quality of the current Public API interfaces used for customers’ integrations.

You will also be involved in designing new APIs based on the stakeholder’s requirements, translating them into technical solutions and making sure to document the processes.

Provide - or contributes actively - to the development of innovative principles and ideas. Provide functional expertise to teams.

DUTIES AND RESPONSIBILITIES

• Follows conventions and departmental standard guidelines and practises.
• Carry out tests (including creating testing files and scenarios) to make sure APIs work as designed, and to troubleshoot any performance issues.
• Cooperate with developers and different technical oriented teams to maintain the highest quality of API products.
• Assists customers in DSV API Implementation and collaborates with Business Implementation Managers/Sales to manage client relationships.
• Document the work done according to the agreed format/way.
• Plans and meets the deadlines in projects within agreed estimated hours.
• Follow the priority set by Team Lead/Manager.
• Escalates priority conflicts to Team Lead/Manager.
• Behaviours and attitudes consistent with the values.
• Professional skills development by participation in training and constant self-education.

EDUCATION AND EXPERIENCE

• Bachelor’s degree or higher in Information Technology, Computer Science, Engineering, or a related field
• Basic programming/software development experience
• Knowledge of web services, REST API
• Knowledge of XML, json, HTML formats
• Experience in development testing
• Experience in customer facing communication
• Experience with business process modeling
• Ability to share knowledge and co-work in development projects

SKILLS, KNOWLEDGE, AND ABILITIES

• Analytical skills, self-driven, highly motivated.
• Care about the customer experience and have experience developing integration within enterprise systems.
• Collaborative and enjoy working with team members across the globe.
• Proactive, fast learner and enjoy problem solving.
• Monitoring own workload and deadlines.
• Open for change and willingness to learn something new.
• Accuracy and reliability.
• Great attention to the detail.
• Work in fast pace challenging business environment.
• Very good interpersonal and communication skills.
• Team player.
• Excellent written and verbal English communication skills.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now