Claims Specialist

Your responsibilities

• Timely and comprehensive settlement of claims arising from road, sea and air transport.
• Gathering documentation to determine liability for the incident.
• Correspondence in English.
• Analysis of the collected documentation and preparation of decisions to pay or refuse compensation.
• Conducting recourse proceedings against entities responsible for the damage.
• Ongoing contact with customers and DSV units.

Our requirements

• You have a very good command of English.
• You are proficient in MS Office.
• You are able to make decisions independently and have highly developed communication skills.
• You are able to work under time pressure.

Nice to have

• Experience in insurance, logistics or customer service
• Knowledge of French and/or Spanish

What we offer 

• Employment based on an employment contract, along with a comprehensive benefits package 

• Training and development programs, as well as access to an e-learning platform 

• Onboarding program with the support of a dedicated Buddy 

• Participation in an annual, company-wide integration event 

• A work environment based on Scandinavian organizational culture 

• Opportunities for growth through our internal program 

Benefits 

• sharing the costs of sports activities 

• private medical care 

• sharing the costs of foreign language classes 

• sharing the costs of professional training & courses 

• life insurance 

• integration events 

• corporate gym 

• corporate sports team 

• coffee / tea 

• parking space for employees 

• extra social benefits 

• holiday funds 

• christmas gifts 

• employee referral program 

• charity initiatives 

• bicycle parking 

• modern and ergonomic office 

• yoga in the office