Job Req Number: 108892
Time Type: Full Time
We are looking for a Group Process Owner for Digital Products, responsible for governance, process excellence and data quality in the Routing and Booking Desk domains. As the Business Owner of these areas within the EDP program, you will define and drive future development, oversee improvements, support automation and ensure consistent end‑to‑end data flows across the organisation.
Key Responsibilities
- Develop, maintain and improve global standards, process documentation and data governance for Routing and Booking Desk.
- Monitor data quality, analyse root causes and implement long‑term corrective actions.
- Lead the improvement pipeline and maintain a feedback loop with the EDP program to enhance end‑to‑end data flows.
- Conduct regular training sessions for GBS, Finance SPOCs, EDP teams and other stakeholders to support governance compliance.
- Drive innovation, automation and standardisation, identifying opportunities for optimisation.
- Conduct audits, analyse findings and implement structured improvements.
- Lead assigned projects from initiation to closure, ensuring timely delivery and effective collaboration.
- Work closely with key stakeholders such as EDP, GBS, countries, FT organisation, IT, compliance and other GPOs to ensure aligned, efficient processes.
- Support leadership with ad-hoc tasks and contribute to master data initiatives.
Requirements
- Strong experience in master data management and logistics processes.
- Proven background in process management, including mapping, documentation and continuous improvement.
- Experience with Lean, Six Sigma or other improvement methodologies is an advantage.
- Solid project management skills (planning, prioritisation, risk/issue management).
- Excellent communication, stakeholder‑management and influencing abilities.
- Strong analytical mindset and ability to drive practical solutions.
- Ability to work under pressure and manage cross‑functional, multicultural interactions.
- Experience working in a corporate and international environment.
- Fluent English.
- Strong MS Office skills (Excel, PowerPoint, Visio). Experience with SAP MDG, Jira, SharePoint or Power BI is an advantage.
- University degree or equivalent.
Requirements
- Background in master data processes (Customer, Vendor, Bank, Intercompany or similar).
- Strong experience in process management, including mapping, documentation and continuous improvement.
- Ability to analyse complex issues, make informed decisions and drive practical solutions.
- Excellent communication and stakeholder management skills, including the ability to influence without authority.
- Strong planning, organisational and prioritisation skills.
- Experience in international and corporate environments.
- Fluent English.
- Strong MS Office skills (Excel, PowerPoint, Visio). Experience with SAP MDG, SharePoint, Jira or Power BI is an advantage.
- University degree; Lean, Six Sigma or project management experience is a plus.
What we offer:
- Employment based on an employment contract, along with a comprehensive benefits package
- Training and development programs, as well as access to an e-learning platform
- Onboarding program with the support of a dedicated Buddy
- Participation in an annual, company-wide integration event
- A work environment based on Scandinavian organizational culture
- Opportunities for growth through our internal program
Benefits:
- sharing the costs of sports activities
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- integration events
- corporate gym
- corporate sports team
- coffee / tea
- parking space for employees
- extra social benefits
- holiday funds
- christmas gifts
- employee referral program
- charity initiatives
- bicycle parking
- modern and ergonomic office
- yoga in the office
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Job information
Date posted: 26-02-2026
Employment type: Full time
Hiring company name: DSV
Job location: 02-677 Warsaw Maso PL
Requisition ID: 108892-en_GB
