Process Specialist

Job Req Number:  96943
Time Type: Full Time

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The role of Specialist, Lean,QMS (Continuous Improvement) is to act as a business partner who works closely with middle management and the teams, understand business priorities, proposes and implements improvement projects/initiatives which support successful achievement of DSV GBS strategic goals and objectives.

Tasks and Responsibilities include:

• Support to build and strengthen continuous improvement culture within GBS
• Cooperation with GBS units and teams and other process stakeholders, 
• Track and report continuous improvement project and initiatives,
• Assist process transition to operations and participate in SLA review,
• Support the establishment and delivery of an operational excellence/ standard work program for GBS,
• Designing, preparing and conducting continuous improvement methodologies training sessions,
• Support in defining new KPIs for services provided by GBS and support in their implementation,
• Develop, implement and maintain reporting framework for business KPI metrics,
• Implementation and maintenance of the process maturity model of the organization (Maturity Matrix Model),
• Support Operations in the creation, development/update of process documentations outside of process migration scope, and conduct documentation audits based on GBS standards.

Our requirements:

• Experience in working in an international environment supported by a minimum of 2 years of professional practice
• Experience in describing business process
• High proficiency in communicating in English (at least B2)
• Completed training from Lean: Yellow/Grean Belt
• Good organization skills

What we offer:

• Employment contract
• Private medical care
• Comprehensive onboarding program
• Buddy
• Work-life Harmony
• Modern eco-office
• Vacation allowance
• Canteen
• Comfortable ergonomic office
• Scandinavian work culture
• Internal training catalogue
• Culture of feedback
• Internal transition program
• Holiday gifts
• Sport groups
• Bike parking

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Apply now